Equinox
Health, Wellness And Fitness
StudioCrew
Neural analysis suggests this role is
optimal for not-applicable candidates.
“Studio Crew at Equinox. Skills: Hospitality, Community building, Customer service. Bringing the “Soul” of SoulCycle. Forging connections with riders”
What You'll Achieve.
Driving paid rides; Driving retail sales; Driving hospitality; Driving studio goals
Industry & Context.
Must be willing and able to assist in all first aid situations
What They're Looking For.
Must Have
At least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday, Available to work peak holiday shifts, Customer service experience, The ability to prioritize and multi-task within a fast-paced environment, An openness to receiving and delivering feedback, A natural inclination to complete tasks and perform duties without direction, A keen eye for detail
Nice to Have
A love of the SoulCycle brand, An innate love for taking care of humans
What You'll Do.
Bringing the “Soul” of SoulCycle
Forging connections with riders
Provide top-tier innovative hospitality
Maintain the highest level of operational excellence
Demonstrate and uphold the values and vision of the company
Curate impeccable and personalized rider experiences
Build community with riders
Provide support to instructors for class check-in
Assist in all first aid situations
Actively participate in studio specific challenges aimed at driving paid rides
Drive studio goals through intentional selling
Maintain product knowledge for retail operations
Assist Studio Management with daily tasks and projects
Support with training and coaching new hires
Develop interpersonal relationships with all staff
Maintain the distinct SoulCycle studio aesthetics
Studio cleaning and prepping (bikes
Common area and bathroom and locker area cleaning (front desk
How You'll Work.
Team & Collaboration
Support with training and coaching new hires; Develop interpersonal relationships with all staff to ensure efficiency and camaraderie
Full Job Description
Who We Are We’re purpose-driven. With every ride, we aim to redefine health and happiness. It’s all about being more than a workout: SoulCycle is a mind-body-soul experience, built on community, love, respect, acceptance, and a lot of fun. It comes to life through the ride, the relationships, and the unparalleled hospitality. And all of that comes from our people. Join us—we’d love to have you Our Mission To foster an open, diverse, & inclusive community—while embracing each unique individual exactly as they are. We empower each other by listening with an open mind, finding ways to learn and grow together, and always nurturing a sanctuary of trust. To make a real, lasting impact, we’ll work nonstop to embrace and create change. Because nobody is equal until everyone is equal. SoulCycle Studio Crew members are responsible for bringing the “Soul” of SoulCycle. Studio Crew part-time employees are committed to forging connections with our riders, provide top-tier innovative hospitality, and maintain the highest level of operational excellence all in the name of one goal: moving people to move the world. Studio Crew will demonstrate and uphold the values and vision of the company. The Studio Crew part-time employee must have at least 3 days of availability week over week, totaling 20 hours, with at least one of those days being a Saturday or Sunday. Additionally, all employees are expected to be available to work peak holiday shifts. The responsibilities and duties of the Studio Crew position described here are representative of those an employee must perform. This is not a comprehensive list and other duties may be assigned. ROLES AND RESPONSIBILITIES: Hospitality Champion & Community Builder * Curate impeccable and personalized rider experiences through high-level customer service and hospitality * Build community with riders so that you can anticipate their wants and needs * Treat the studio as if you’re throwing a party at your home where every rider feels welcome *
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