Equinox
Sports & Fitness
StudioCrew
“Studio Crew at Equinox. Curate personalized rider experiences. Provide high-level customer service”
Industry & Context.
What They're Looking For.
Must Have
3 days availability week over week, 20 hours total availability, Availability for peak holiday shifts
Nice to Have
Customer service experience, Openness to receiving feedback, Openness to delivering feedback
What You'll Do.
Curate personalized rider experiences
Provide high-level customer service
Provide high-level hospitality
Build community with riders
Anticipate rider wants and needs
Treat studio as party host
Ensure every rider feels welcome
Provide support to instructors
Assist in first aid situations
Participate in studio challenges
Upsell renewal memberships
Maintain product knowledge
Assist Studio Management
Support training new hires
Support coaching new hires
Develop interpersonal relationships with staff
Ensure staff efficiency
Ensure staff camaraderie
Maintain studio aesthetics
Maintain studio atmosphere
Maintain studio culture
How You'll Work.
Team & Collaboration
Interpersonal relationships with staff
Applying for this Studio Crew role?
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How to Apply on SmartRecruiters
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ANONYMOUS · UNFILTERED
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