Lucid Motors
luxury electric and mobility
StudioAssociate
Neural analysis suggests this role is
optimal for Entry candidates.
“Studio Associate at Lucid Motors. Skills: deliver exceptional, personalized, customer interactions, provide memorable and enjoyable customer experiences. deliver exceptional, personalized, customer interactions. support the studio team with ad hoc tasks where required”
Industry & Context.
think creatively and offer improvement suggestions
Physical requirements include the ability to twist, bend, squat, reach, and stand for extended periods of time with or without reasonable accommodation., Flexible availability including extended holiday mall hours, holidays and weekends
What They're Looking For.
Must Have
Valid driver’s license with no suspensions within the past year., Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire
Nice to Have
Completed, or working towards, Bachelor's degree or equivalent is preferred., Familiarity with CRM tools a plus
What You'll Do.
customer interactions
support the studio team with ad hoc tasks where required
consistently act as a brand promotor and facilitate the customer journey
Be a critical Lucid the first point of engagement guests will have with Lucid
Welcome guests in an engaging
courteous and sincere manner
Demonstrate excitement and create intrigue about Lucid products
Effectively gauge customer needs through personalized interactions and insightful questioning.
Maintain and build a robust customer pipeline through disciplined practices.
Utilize Salesforce as CRM tool to track and manage customer interactions with consistent and timely engagement
Conduct test drives and articulate desired points of interest ensuring an exceptional experience while driving Lucid vehicles.
Take initiative to understand competitor models and packages in order to educate customer on why Lucid
Effectively communicate the benefits of Lucid products and being a member of the Lucid community
Gauge guests' requirements and interests to deliver a personalized and relevant interaction
Be responsible for lead capture and progression of guests through initial part of the Lucid journey
Manage and overcome customer challenges in a cordial and calm manner
Ensure all studio assets are presentable and consistent with the Lucid brand image
Keep a keen eye on any pain points or bottlenecks observed during daily studio operations
think creatively and offer improvement suggestions
Remain available for ad-hoc activities to improve studio operations and customer experiences
Support local marketing initiatives and events to build brand awareness
Maintain a continuing desire to learn and develop to progress your career with Lucid Motors
Assist with daily operations as needed
How You'll Work.
Team & Collaboration
eager to support the studio team with ad hoc tasks where required
Communication Scope
Exceptional people skills including oral and written communication; active listening ability
Full Job Description
Leading the future in luxury electric and mobility At Lucid, we set out to introduce the most captivating, luxury electric vehicles that elevate the human experience and transcend the perceived limitations of space, performance, and intelligence. Vehicles that are intuitive, liberating, and designed for the future of mobility. We plan to lead in this new era of luxury electric by returning to the fundamentals of great design – where every decision we make is in service of the individual and environment. Because when you are no longer bound by convention, you are free to define your own experience. Come work alongside some of the most accomplished minds in the industry. Beyond providing competitive salaries, we’re providing a community for innovators who want to make an immediate and significant impact. If you are driven to create a better, more sustainable future, then this is the right place for you. Lucid is building a brand. A luxury brand centered around sustainability and the human experience. We’re looking for enthusiastic and conscientious Studio Associates to build Lucid with us. As a Studio Associate in a Lucid studio your primary responsibility will be to deliver exceptional, personalized, customer interactions. You are a motivated and engaging quick learner with a desire to provide memorable and enjoyable customer experiences. To be successful in this role you should be an incredible communicator and conversationist with the ability to recognize subtle social cues. You will be eager to support the studio team with ad hoc tasks where required and consistently act as a brand promotor and facilitate the customer journey. The Role: Be a critical Lucid Ambassador; the first point of engagement guests will have with Lucid Welcome guests in an engaging, courteous and sincere manner Demonstrate excitement and create intrigue about Lucid products Needs Assessment: Effectively gauge customer needs through personalized interactions and insightful questioning. Pipeli
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