Kaplan
StudentSuccessManager(SPOC)-Nursing
Neural analysis suggests this role is
optimal for Manager candidates.
“Student Success Manager (SPOC)- Nursing at Kaplan. Skills: Student recruitment, Student advising, Enrollment metrics. Engage in recruiting efforts. Conduct outreach activities”
What You'll Achieve.
Meet enrollment metrics; Meet retention metrics
Industry & Context.
Problem solving; Decision making; Conflict resolution; De-escalate issues
What They're Looking For.
Must Have
Bachelor Degree, 3 years counseling/advising, 2 years experience for every year of education
What You'll Do.
Engage in recruiting efforts
Conduct outreach activities
Assist prospective students
Provide financial guidance
Offer personalized advice
Nurture relationships
Align degree outcomes
Provide course guidance
Provide registration support
Encourage student progression
Collaborate with departments
Collaborate with faculty
Utilize technology platforms
Maintain knowledge of platforms
Analyze student dashboard
How You'll Work.
Team & Collaboration
Academic departments; Admissions departments; Faculty collaboration
Communication Scope
Verbal communication; Written communication
Full Job Description
**Job Title ** Student Success Manager (SPOC)- Nursing **Job Description** For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work. The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them. We are seeking a dedicated and dynamic Student Success Manager to recruit, enroll, and guide a diverse cohort of students through our undergraduate and graduate programs. This role involves advising prospective students from initial contact through to graduation, ensuring they receive comprehensive support throughout their academic journey. Schedule: **Tuesday - Saturday 9:00am - 6:00pm ET only** _Primary Responsibilities:_ ****Recruitment and Enrollment:**** * Engage in recruiting efforts to attract and enroll qualified undergraduate and graduate students. * Conduct outreach activities through outbound calls, scheduled phone appointments, emails, chat, video chat, and SMS. ****Student Advising:**** * Advise and guide students regarding career and program interests, ensuring alignment with their academic and professional goals. * Assist prospective students through the enrollment process specific to their chosen program. ****Onboarding and Financial Guidance:**** * Manage all aspects of onboarding for enrolled students, providing financial guidance related to funding their education from enrollment through graduation. ****Personalized Student Support:**** * Offer personalized advice and support, nurturing relationships, aligning degree outcomes with career goals, and providing course guidance and registration support to ensure stellar student experiences. * Orient students regarding admissions and catalog requirements, academic polici
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