Aviation Institute of Maintenance

Aviation

StudentSuccessCoordinator

Chicago, Illinois, United States FULL TIME
The Brief

“Student Success Coordinator at Aviation Institute of Maintenance. Skills: Student support, Retention, Certification. Manage active caseload of students. Meet defined performance metrics”

What You'll Achieve.

Student persistence; Student milestones; Student goals; Retention; Certification readiness; Program completion

Industry & Context.

Aviation
Problems you'll solve

Problem-solving

Eligibility Requirements

Work outside regular business hours, Local travel, Overnight travel

What They're Looking For.

Must Have

High School Diploma or GED required, 1–2 years of experience in student services, 1 year of related experience in a proprietary educational setting

Nice to Have

Associate or bachelor's degree preferred, 1 year of related experience in a proprietary educational setting preferred

What You'll Do.

Manage active caseload of students

Meet defined performance metrics

Serve as consistent point of contact

Advocate for assigned students

trust and accountability

Engage students to identify barriers

Address academic barriers to persistence

Address other barriers to persistence

Drive retention outcomes

Drive certification outcomes

Support accommodation requests

Refer appropriate resources

Escalate issues appropriately

Accurately document student interactions

Accurately document student outcomes

Participate in cohort tracking

Participate in G&E chart confirmation

Participate in required audits

Report on student success metrics

Support student success events

Participate in student success events

Facilitate student success events

Perform additional tasks as assigned

Complete required onboarding training

Complete ongoing training

How You'll Work.

Team & Collaboration

Unified members of Student Success team; Collaborating with other departments

Communication Scope

Written communication; Verbal communication

Free ATS check

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