Campus
Education
StudentSuccessCoach
Neural analysis suggests this role is
optimal for Entry candidates.
“Student Success Coach at Campus. Skills: Coaching, Relationship Building, Accountability, Communication. Build long-term relationships with students. Conduct proactive outreach”
What You'll Achieve.
accelerate the talent of tomorrow; reimagine what college can be; students graduate with in-demand business and AI skills; ready to launch their careers or transfer to top four-year universities; keep students engaged and accountable; helping students stay accountable for their own progress; make an impact
Industry & Context.
Help students problem-solve
remote position based in Phoenix, AZ, Candidates must be located in or near the Phoenix area, Working hours are Monday–Friday from 10:00 AM to 7:00 PM PT, must already be authorized to work in the U.S. without requiring new H-1B sponsorship, can support H-1B transfers, able to sponsor TN visas
What They're Looking For.
Must Have
Bachelor's degree, organizational and caseload management skills, clear documentation, proactive prioritization, effective use of tools to manage follow-up and track student/customer progress, Ability to build relationships, navigate emotionally sensitive conversations with professionalism and clarity, Proven ability to manage a high volume of outreach and follow-up, remote position based in Phoenix, AZ, Candidates must be located in or near the Phoenix area, Working hours are Monday–Friday from 10:00 AM to 7:00 PM PT
Nice to Have
Background in education, psychology, nonprofit, coaching, or advising, Background in fast-paced or startup environments
What You'll Do.
Build long-term relationships with students
Conduct proactive outreach
Coach students through challenges
Help students break down goals
Track progress using dashboards
Complete forms and document notes
Balance a caseload of students
Collaborate with Admissions and Onboarding teams
Adjust quickly to changing tools
How You'll Work.
Team & Collaboration
Collaborate with Admissions and Onboarding teams
Communication Scope
empathic communicator; clarity
Full Job Description
ABOUT CAMPUS Campus https://campus.edu/ is on a mission to accelerate the talent of tomorrow and reimagine what college can (and should) be. The problem is clear: college costs have skyrocketed, but outcomes haven’t. Traditional college hasn’t kept up with the aspirations of today’s students—and they can’t afford to wait. At Campus, we’ve built a two-year, accredited college where students learn from top professors at universities like Princeton, Stanford, and Howard, in live, online classes. Our students graduate with in-demand business and AI skills—ready to launch their careers or transfer to top four-year universities. Our unique approach is grounded in a pioneering technology platform and a heavily-researched student success model that offers students dedicated advisors and on-demand tutoring and coaching. We were also named one of Fast Company's Most Innovative Companies of 2024 https://c212.net/c/link/?t=0&l=en&o=4289374-1&h=905796532&u=https%3A%2F%2Fc212.net%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4174213-1%26h%3D410953500%26u%3Dhttps%253A%252F%252Fwww.fastcompany.com%252F91036638%252Fcampus-most-innovative-companies-2024%26a%3DMost%2BInnovative%2BCompanies%2Bof%2B2024&a=Most+Innovative+Companies+of+2024. We’re backed by an exceptional investor team that believes deeply in our vision for the future of education, including General Catalyst, Founders Fund, Bloomberg Beta, 8VC, Rethink Education, Sam Altman, Jason Citron, Shaquille O’Neal, and others. The world has changed. Higher ed needs to catch up, and we’re leading the way - come join us! ABOUT THE TEAM As a Success Coach, you’ll manage a caseload of students throughout their journey at Campus. You’ll guide them through course planning, accountability, time management, and tough conversations, helping them connect their day-to-day work to their long-term goals. You’ll be responsible for proactive outreach, relationship building, and backend documentation, balancing care and clarity while navigating a high-pac
Applying for this Student Success Coach role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Campus?
Real rants from real employees. Read before you apply.