University of Virginia

Education

StudentITSupportTechnician(StudentWage)

$0–0k Charlottesville, Virginia, United States PART TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Entry candidates.

The Brief

“Student IT Support Technician (Student Wage) at University of Virginia. Provide technical support to students. Assist with hardware and software issues”

Industry & Context.

Education
Problems you'll solve

Troubleshooting

What You'll Do.

Provide technical support to students

Assist with hardware and software issues

Troubleshoot network connectivity problems

Install and configure software applications

Maintain IT inventory records

Document support procedures and solutions

Escalate complex issues to senior staff

Provide basic training on IT systems

How You'll Work.

Team & Collaboration

IT support team

Full Job Description

**Position Overview:** The School of Data Science at the University of Virginia seeks qualified student workers to assist with IT operations and support services. This role provides hands-on exposure to enterprise systems, endpoint management, and cybersecurity practices. **Core Responsibilities:** * Maintain and update inventory records for Windows and macOS devices * Assist in migration of devices to Microsoft Intune and Jamf * Provide Tier 1 technical support and troubleshoot issues * Maintain and track loaner laptop devices * Provide basic AV support and training of our spaces * Monitor and assist with remediation of security vulnerabilities **Preferred Qualifications:** * Coursework or experience in IT or related field * Familiarity with Intune, Jamf, or similar tools **Compensation:** $17/hr. **Minimum Qualifications:** Resume and Cover Letter required. Currently enrolled University of Virginia student. Basic knowledge of computer systems. Strong communication and organizational skills. **Physical Demands:** This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs. _The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about_[ __UVA’s commitment to non-discrimination and equal opportunity employment__](https://eocr.virginia.edu/notice-non-discrimination-and-equal-opportunity) _._

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