BMC
Healthcare
StudentIntern
Neural analysis suggests this role is
optimal for Entry candidates.
“Student Intern at BMC. Skills: Public safety, Security services, Emergency response. Perform daily operational functions. Respond to stat requests for assistance”
Industry & Context.
Investigate suspicious activity; Mitigate risk; De-escalation techniques; Troubleshooting
Special State Police Officer appointment, Special Officer appointment, Maintain legal vehicle operation
What They're Looking For.
Must Have
Meet Massachusetts State Police requirements, Meet Boston Police Department Rule 400 requirements, CPR certification, Obtain and maintain Firearms Identification Card, Legally operate a motor vehicle, Maintain current valid Massachusetts driver's license
Nice to Have
HS Diploma Associates Degree or equivalent preferred, 6 months to 1 year preferred Security Experience, 6 months to 1 year preferred Customer Service Experience
What You'll Do.
Perform daily operational functions
Respond to stat requests for assistance
Respond to emergency situations
Respond to calls assigned
Document all incidents responded to
Inform Public Safety Desk Officer of actions
Complete incident reports objectively
Write in clear legible style
Submit incident reports prior to departing
Utilize customer service skills
Build relationships with community
Manage emotionally charged situations
Investigate nefarious activity
Take appropriate safety actions
Take appropriate security actions
Take appropriate police actions
Investigate suspicious activity
Investigate suspicious persons
Investigate suspicious hazards
Investigate suspicious risk
Mitigate risk to patients
Mitigate risk to visitors
Mitigate risk to staff
Investigate larceny reports
Investigate burglary reports
Investigate threats reports
Investigate assault reports
Interview persons of interest
Document investigation findings
Take appropriate police actions
Use de-escalation techniques
Address disorderly persons
Address disruptive persons
Address emotionally charged persons
Contain physical threat
Restrain physical assault
Arrest physical assault
Stop physical assault
Provide escorts to patients
Provide escorts to visitors
Provide escorts to employees
Provide escorts to staff
Provide escorts to students
Ensure requester safety
Provide cash transfer escorts
Document policy deficiencies
Document policy violations
Ensure authorized vehicle access
Document parking policy violations
Perform duties as Special Police Officer
Provide Access Control
Ensure persons comply with policies
Ensure property complies with policies
Ensure employees possess identification
Challenge individuals without identification
Enforce visitor age policies
Enforce restricted area policies
Identify vendor representatives
Direct vendor representatives
Inspect material leaving property
Permit authorized articles removal
Restrict access to unauthorized individuals
Provide information to patients
Provide information to visitors
Provide information to employees
Provide information to staff
Provide information to students
Perform Public Safety Desk Officer Duties
Coordinate Public Safety activities
Coordinate Parking activities
Coordinate Transportation activities
Act as liaison to BMC departments
Act as liaison to external agencies
Coordinate post assignments
Prioritize incident responses
Assign incident responses
Ensure timely incident resolution
Maintain chain of custody
Document departmental staff actions
Document reported incidents
Ensure supporting documentation provided
Monitor electronic security systems
Page Supervisor for resources
Page Supervisor for system failure
Perform services in accordance with BMC Policy
Full Job Description
**POSITION SUMMARY:** Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members’ institutions. Utilizes the medical center’s core values as the basis for decision making and to facilitate the medical center’s mission. **Position: Student Intern** **Department: Public Safety** **Schedule: Full Time** **ESSENTIAL RESPONSIBILITIES / DUTIES:** * Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC’s operational needs are met in as efficient a manner as possible. * Operational responsibilities include, but are not limited to, the following standards: * Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer. * Responds immediately and appropriately to all emergency, contingency, or disaster situations. * Responds as soon as possible to all calls assigned by the Public Safety Desk Officer. * Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken. * Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift. * Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve. * Manage complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions * Investigate all reports of suspicious activity, persons, hazards or risk and take the necessary steps to mitigate risk to patients, visitors and staff.
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