BMC
StudentIntern
Neural analysis suggests this role is
optimal for Entry candidates.
“Student Intern at BMC. Skills: Public safety, Security services, Parking services, Transportation services, Control center services. Perform daily operational functions. Respond to stat requests for assistance”
Industry & Context.
Investigate suspicious activity; Mitigate risk; Restore order; De-escalation
Ability to obtain and maintain a Firearms Identification Card or License to carry a firearm in Massachusetts, Ability to legally operate a motor vehicle in the state of Massachusetts, Successfully complete a motor vehicle driving records check
What They're Looking For.
Must Have
HS Diploma Associates Degree or equivalent preferred, CPR certification, Firearms Identification Card or License to carry a firearm in Massachusetts, Ability to legally operate a motor vehicle in Massachusetts, Current valid Massachusetts driver's license, Successfully complete a motor vehicle driving records check
Nice to Have
6 months to 1 year preferred Security and Customer Service Experience
What You'll Do.
Perform daily operational functions
Respond to stat requests for assistance
Respond to emergency situations
Respond to calls assigned
Document all incidents responded to
Inform Public Safety Desk Officer of actions taken
Complete incident reports objectively
Write incident reports clearly
Submit incident reports prior to departing
Utilize customer service skills
Build relationships with community
Manage emotionally charged situations
Investigate nefarious or criminal activity
Take appropriate safety actions
Take appropriate security actions
Take appropriate police actions
Investigate reports of suspicious activity
Investigate reports of persons
Investigate reports of hazards
Investigate reports of risk
Mitigate risk to patients
Mitigate risk to visitors
Mitigate risk to staff
Investigate reports of larceny
Investigate reports of burglary
Investigate reports of threats
Investigate reports of assault
Interview persons of interest
Take appropriate police actions when necessary
Use de-escalation techniques
Address disorderly persons
Address disruptive persons
Address emotionaly charged persons
Use physical force when necessary
Contain a physical threat
Restrain a physical threat
Arrest a physical threat
Stop a physical threat
Provide escorts to patients
Provide escorts to visitors
Provide escorts to employees
Provide escorts to staff
Provide escorts to students
Ensure safety of requester
Provide cash transfer escorts
Document deficiencies
Document violations of policy
Ensure authorized vehicles access parking areas
Document violations of parking policy
Perform duties as Special Police Officer
Provide Access Control
Ensure persons entering BMC comply with policies
Ensure property entering BMC complies with policies
Ensure persons exiting BMC comply with policies
Ensure property exiting BMC complies with policies
Ensure employees possess authorized identification
Ensure identification is clearly visible
Challenge individuals without visible identification
Enforce policies regarding age of visitors
Enforce policies regarding restricted areas
Identify vendor representatives
Issue vendor representatives appropriate pass
Direct vendor representatives
Inspect material leaving property
Permit authorized articles removal
Restrict access to unauthorized individuals
Provide information to patients
Provide information to visitors
Provide information to employees
Provide information to staff
Provide information to students
Perform Public Safety Desk Officer Duties
Coordinate activities of Public Safety
Coordinate activities of Parking
Coordinate activities of Transportation Services
Act as liaison to other BMC departments
Act as liaison to external agencies
Coordinate post assignments of scheduled staff
Prioritize responses to incidents
Assign responses to incidents
Ensure incidents are resolved timely
Maintain chain of custody of property
Maintain chain of custody of evidence
Maintain chain of custody of equipment
Document actions taken by staff
Document incidents reported
Ensure supporting documentation is provided
Monitor electronic security systems
Page Supervisor when appropriate
Provide additional resources
Report systems failure
Perform services in accordance with BMC Policy and
How You'll Work.
Communication Scope
Customer service skills
Full Job Description
**POSITION SUMMARY** : Provides services as a Public Safety Officer within BMC Department of Public Safety to provide police, security, parking, transportation and control center services as necessary. Ensures consistent and safe service delivery throughout the medical center involving all members’ institutions. Utilizes the medical center’s core values as the basis for decision making and to facilitate the medical center’s mission. **Position: Student Intern** **Department: Public Safety** **Schedule: Full Time** **ESSENTIAL RESPONSIBILITIES / DUTIES:** * Performs daily Operational Functions upon request by the Public Safety Supervisor or the Public Safety Desk Officer to ensure that BMC’s operational needs are met in as efficient a manner as possible. * Operational responsibilities include, but are not limited to, the following standards: * Responds immediately and appropriately to all stat requests for assistance issued by the Public Safety Desk Officer. * Responds immediately and appropriately to all emergency, contingency, or disaster situations. * Responds as soon as possible to all calls assigned by the Public Safety Desk Officer. * Documents all incidents responded to and informs Public Safety Desk Officer of all actions taken. * Completes all incident reports in an objective manner, writes in a clear and legible style and submits all incident reports and accompanying documentations to the Public Safety Desk Officer prior to departing from BUMC at the end of the shift. * Utilize strong customer service skills and community policing philosophies to develop and build strong relationships with the community we serve. * Manage complex and dynamic and emotionally charged situations in an effort to restore order, investigate nefarious or criminal activity and take the appropriate safety, security or police actions * Investigate all reports of suspicious activity, persons, hazards or risk and take the necessary steps to mitigate risk to patients, visitors and staff
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