Learning Network
Education
StudentEnrollmentAdvisor
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Student Enrollment Advisor at Learning Network. Skills: Sales, Customer service, Enrollment process. Serve stakeholders with integrity, humility, and joy. Model task competency and service”
What You'll Achieve.
Meet or exceed key performance indicators; Achieve daily performance metrics; Make 80 calls per day
Industry & Context.
Scheduling flexibility, Work from home
What They're Looking For.
Must Have
High School Diploma, Minimum 3 years sales experience, Minimum 1 year education experience, Mac OS experience, Google Workspace experience, Asana experience, Salesforce experience, Private, distraction-free remote work environment, High-speed internet connection, Flexible schedule including nights and weekends, Pass required background checks
Nice to Have
Associate's or Bachelor's degree, Fluency in Spanish
What You'll Do.
Serve stakeholders with integrity
Model task competency and service
Participate in company events
Handle customer interactions with ownership and customer service
Demonstrate care for customers
Maintain a positive attitude
Explain program benefits enthusiastically
Meet or exceed key performance indicators
Understand student and family needs
Guide families through enrollment process
Assist in application completion
Ensure timely completion
Hit daily productivity
and enrollment metrics
Serve customers requesting information
Maintain accurate documentation
How You'll Work.
Team & Collaboration
Work with colleagues; Play nicely in sandbox
Communication Scope
Written communication; Verbal communication
Full Job Description
Company Summary Learning Network is a growing, innovative, and customer-centric educational services company. We seek creative and tenacious individuals to help us drive success through service. Service is very important to us. At Learning Network, you will be among people who care about their customers and colleagues. We prioritize service by ensuring the details are done and done well - every time. We make promises, and we keep those promises. We recognize that our customers and employees don’t have to choose us. As such, service is embedded deep within our culture - and providing white-glove service is an expectation of every employee. At Learning Network, you’ll be a part of something special. You’ll sleep better knowing you make a difference by bringing the most innovative education to thousands of students. You’ll do this amongst a supportive community of people who care. In return, you’ll care. You’ll show you care by being teachable, doing your job well, and valuing the relationships with your colleagues. You’ll achieve your goals and play nicely in the sandbox with others while doing it. We don’t do drama, and neither should you. Working at Learning Network isn’t for everyone. But for those who choose to commit to hard work, service, students, and colleagues, it’s an incredibly rewarding experience. Position Summary We have an immediate opening for a Student Enrollment Advisor. In this role, you will provide the highest levels of service and support to both current and potential customers. Our Advisors handle each engagement in a personalized and caring way, providing an exceptional experience for every family in every situation. As a Student Advisor, you’ll receive inbound calls, texts, emails, tickets, and requests for information from current and prospective students and families. It’s your job to help families learn about our schools and decide to enroll with us. You’ll make outbound calls to families that have requested information about our schools. Y
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