Janes
Defense
StudentCustomerSuccessSupportAdministrator(PartTime)
“Student Customer Success Support Administrator (Part Time) at Janes. Skills: Customer Success, Customer training. Create customer training materials. Update customer training materials”
Industry & Context.
What They're Looking For.
Must Have
Master's or postgraduate student, Advanced MS Office skills
Nice to Have
Prior internship or work experience
What You'll Do.
Create customer training materials
Update customer training materials
Maintain customer training materials
Support preparation of training sessions
Support preparation of demonstrations
Support preparation of workshops
Ensure materials are clear
Ensure materials are accurate
Align materials with customer needs
Align materials with product capabilities
Track customer engagement activities
Track customer follow-ups
Update SF engagements
Support internal documentation
Support Customer Success processes
Improve customer experience
Provide Customer Success support
Outreach to customers
Invite customers to webinars
Maintain accurate records
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Work with Product teams
Communication Scope
Customer training materials; Onboarding guides; User documentation; FAQs; How-to guides; Reference materials; Videos
Applying for this Student Customer Success Support Administrator (Part Time) role?
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How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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