StudentAssistant-OnboardingandSupport

## Description Are you looking to join a dynamic, international company that is changing the world of finance? Are you interested in a student position that offers the flexibility to work from home on weekends, gain insight into the operations of a FinTech company, and become part of a great, multicultural team? Then you’re in the right place! The role We are looking for a Student Assistant to join our Onboarding and Support team in a hybrid work setup. Our team is dedicated to delivering professional and efficient customer support related to payments and system configuration. As our new Student Assistant, you will primarily be responsible for providing morning weekend support coverage. In addition, you can expect to work extra hours during the week, up to the maximum weekly hours defined in your contract. ## Tasks Answer client queries related to payments Assist with system configuration and provide technical information Ensure proper escalation of client queries to the relevant teams Support projects aimed at improving customer support ## Your profile You are available to work 15–20 hours per week on weekends, plus some hours during the week You are currently enrolled in a Bachelor’s or Master’s degree You have a professional level of written and spoken English You are organized and detail-oriented You are proactive and able to work independently You are a team player with strong communication skills Experience with Microsoft Teams and other IT platforms is an advantage, but not a requirement You have an interest in technology ## What we offer Valuable experience in a regulated, international fintech environment A collaborative, multicultural team with colleagues from around the world Opportunities to develop your knowledge in customer support, onboarding, and payments Office located in central Copenhagen, with the option to work remotely during the weekends. Being part of a student hub - a vibrant community with shared activities and a fun atmosphere ## Additiona