The University of Sydney
StudentAdministrationOfficer
“Student Administration Officer at The University of Sydney. Skills: administrative skills, organisational skills, customer service skills, attention to detail, communication skills. delivering general administrative and operational support. responding to a wide range of student and staff enquiries”
What You'll Achieve.
effective, timely, and compliant delivery of student administration services; timely resolution of correspondence
Industry & Context.
sound judgement; initiative; problem-solving skills
mandatory on site requirements, unrestricted work rights in Australia, successful completion of all pre-employment or background checks, declaration regarding investigation for, or engagement in, sexual harm or gender-based violence
What They're Looking For.
Must Have
flexible availability, administrative skills, organisational skills, customer service skills, sound judgement, computer skills, experience with administrative systems, experience with databases, experience with spreadsheets, experience with reporting tools, Microsoft Office suite
Nice to Have
experience in student administration, experience in a tertiary education environment, an equivalent combination of training and experience
What You'll Do.
delivering general administrative and operational support
responding to a wide range of student and staff enquiries
and coordinating student administration applications
reviewing documentation and resolving application or enquiry discrepancies
analysing incoming correspondence and initiating appropriate action
maintaining accurate records
and records management
updating databases and systems
and producing regular and ad-hoc reports
maintaining effective working relationships with internal stakeholders
performing work activities relevant to the role’s key accountabilities
How You'll Work.
Team & Collaboration
cross-functional coordination; working within and across different specialist teams; maintaining effective working relationships with internal stakeholders
Communication Scope
written communication skills; verbal communication skills; interpersonal communication skills
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