Mercer University
Education
StudentAccountsSpecialist
“Student Accounts Specialist at Mercer University. Skills: Customer service, Accounts receivable, Data entry. Serve as primary customer service representative. Handle high touch accounts”
Industry & Context.
Analytical reasoning; Judgment to determine exceptions
Some travel required, Must be insurable by the university's carrier, Criminal History background check, Credit Check background check, Approved Driver's Check background check
What They're Looking For.
Must Have
High school diploma/GED, Three years of customer service experience, Three years of accounts receivable experience, Three years of data entry experience, Three years of bookkeeping experience, Valid driver's license, Insurable by the university's carrier
Nice to Have
Bachelor's degree, Courses in bookkeeping, Courses in accounting, Courses in business operations
What You'll Do.
Serve as primary customer service representative
Handle high touch accounts
Manage alternative student lifecycle
Monitor accounts for delinquency
Provide specialized reporting
Serve as Bursar representative for orientations
Provide customer service backup
How You'll Work.
Team & Collaboration
Work effectively with a diverse student population
Communication Scope
Exceptional customer service skills; Handle difficult conversations
Applying for this Student Accounts Specialist role?
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ANONYMOUS · UNFILTERED
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