Airbus Americas Customer Services, Inc.
Aviation
StructureSupplyEngineer
“Structure Supply Engineer at Airbus Americas Customer Services, Inc.. Skills: Structure Supply Engineering, Customer Engineering, Technical Support. Provide technical support to stakeholders. Resolve topics related to Daily Repairs”
What You'll Achieve.
Maintain in service aircraft availability; Reduce AOG Occurrence
Industry & Context.
Resolution of topics; Issue resolution
Up to 25% Domestic and International Travel, Authorized to Work in the US without visa sponsorship, Vision: able to see and read computer screens, Hearing: able to hear and participate in conversations, Speaking: able to speak in conversations and meetings, Equipment Operation: able to operate most office and personal electronic equipment, Carrying: able to carry documents, tools, drawings, electronic equipment up to 30lbs/14kgs, Lifting: able to lift documents, tools, drawings, electronic equipment up to 30lbs/14kgs, Pushing / Pulling: able to push and pull small office furniture, Sitting: able to sit for long periods of time, Squatting / Kneeling: able to squat or kneel, Standing: able to stand for discussions, Travel: able to travel independently and at short notice, Walking: able to walk through office and production areas, Personal Protective Equipment required: Safety Shoes, Safety Glasses, Hearing Protection, Respirators/Masks, Protective Gloves, Administrative position only PPE required: Steel-toed shoes, appropriate hearing/eye protection
What They're Looking For.
Must Have
Graduated from a program in engineering, aeronautical studies or aircraft systems, 4 years minimum experience in airline maintenance & engineering activities, 1 year minimum experience in line maintenance operation on Airbus Aircraft (preferably on A320 or A330 or A340 family), Knowledge of airline engineering, Knowledge about airlines’ organization and operation, Good knowledge of customer needs in terms of maintenance & engineering operational activities, Technical understanding of engineering specifications, drawings, and processes, Knowledge of SATAIR and Repair organization as well as logistic flows and sales orders process, Capable of strongly defending Airbus Customer Services and customers' interests in front of third parties, Proven high motivation and flexibility skills to work in a high-demanding environment, Excellent coordination and people skills to deal with customers and industry partners, Ability to prepare and present issue resolution to internal and external customers, Autonomous, ability to take initiative, customer focused, Works well in a collaborative team environment, Present a professional appearance as generally accepted in the business and aerospace environment, Mature interpersonal skills, strong, polished communication abilities, Excellent presentation skills, Fluent in English, written and spoken, Up to 25% Domestic and International Travel involved, Authorized to Work in the US without current, or future, need of visa sponsorship
Nice to Have
Bachelor’s degree, Knowledge of FAA/EASA Regulation (minimum JAR121, JAR145 and JAR66), Experience in Customer Services business and Supply/logistics, Knowledge of Spanish
What You'll Do.
Provide technical support to stakeholders
Resolve topics related to Daily Repairs
Resolve topics related to Major Incident Repairs (MIR)
Resolve topics related to SATAIR
Deliver End-to-End Supply engineering solutions
Maintain in service aircraft availability
Reduce AOG Occurrence
Support resolution of supply related topics
Provide technical expertise and advice
Enable best possible supply solution
Give a spares solution
Assist suppliers with technical knowledge
Answer technical queries
Identify alternative part numbers
Assist with obsolete material issues
Provide suppliers with required design data
Provide technical support to suppliers
Facilitate master data creation/update
Provide information about production/FAL stocks
Provide information about SATAIR stock
Trigger Leasing and Exchange processes
Provide data for Customs Airbus warehouse
Develop technical abilities for Signatory rights
Create spares interchangeability documentation
Serve as focal point for regional support
Provide support to MIR projects
How You'll Work.
Team & Collaboration
Work with key stakeholders; Cross-programme and cross-natco support; Work with SATAIR procurement teams; Work with SATAIR Customer Resolution Services (CRS) teams; Work with ASO/PMR organizations; Work with design office support; Work in a collaborative team environment
Communication Scope
Polished communication abilities; Excellent presentation skills
Process & Methodology
Support MIR projects as project focal or backup
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