N26

Financial Services

Strategy&OperationsManager

€75–110k ~AI est. Berlin, Berlin, Germany
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Strategy & Operations Manager at N26. Skills: Customer acquisition, Conversion optimization, Business strategy, Cross-functional leadership. Own performance and strategic roadmap. Develop understanding of business drivers”

What You'll Achieve.

Drive customer acquisition; Drive sustainable growth; Optimize conversion funnels; Optimize customer onboarding journeys; Influence business performance; Influence customer experience; Achieve growth objectives

Industry & Context.

Financial Services
Problems you'll solve

Problem solving; Data-driven recommendations; Data insights

What You'll Do.

Own performance and strategic roadmap

Develop understanding of business drivers

Develop understanding of customer behavior

Develop understanding of operational processes

Monitor acquisition performance

Analyze conversion funnels

Analyze core business KPIs

Identify opportunities for growth

Identify opportunities for efficiency

Identify opportunities for customer experience improvements

Evaluate costs for initiatives

Evaluate benefits for initiatives

Evaluate risks for initiatives

Evaluate expected business impact for initiatives

Drive high-impact initiatives end-to-end

Design strategic initiatives

Execute strategic initiatives

Improve strategic initiatives

Manage strategic initiatives

Act as cross-functional connector

Present analyses to stakeholders

Present recommendations to stakeholders

Present progress updates to stakeholders

Contribute to strategic planning

Define objectives at segment level

Define objectives at team level

Strengthen core business capabilities

Improve stakeholder alignment

Improve execution frameworks

How You'll Work.

Team & Collaboration

Cross-functional projects; Align diverse stakeholders; Cross-functional connector; Collaborate with diverse teams

Communication Scope

Presentations; Storytelling

Process & Methodology

End-to-end project leadership

Full Job Description

About the opportunity We are seeking a highly driven Business Team Associate to join our Strategy and Operations team. Do you have hands-on experience driving growth through acquisition funnels, customer onboarding journeys, and conversion optimization initiatives? Are you passionate about solving complex business problems through data, leveraging SQL to generate insights, building robust business cases, and monitoring P&L performance and key business KPIs? Do you thrive in fast-paced environments where you lead cross-functional projects, align diverse stakeholders, and drive strategic initiatives within the Financial Services industry? As part of our Acquire team, you will help define and execute the strategies that drive customer acquisition and sustainable growth. You will own critical growth initiatives end-to-end, leveraging data, business insights, and cross-functional collaboration to optimize conversion funnels and customer onboarding journeys. Your work will directly influence business performance, customer experience, and the achievement of our growth objectives. In this role, you will: Own the performance and strategic roadmap of the Acquire segment, developing a deep understanding of business drivers, customer behavior, and operational processes. Monitor and analyze acquisition performance, conversion funnels, and core business KPIs to identify opportunities for growth, efficiency, and customer experience improvements. Build robust business cases, evaluating costs, benefits, risks, and expected business impact for investment and growth initiatives. Drive high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management. Act as a key cross-functional connector, between other departments at N26, including Product & Tech, Data Analytics, Growth, Compliance, Legal, Finance, Operations, and more. Present analyses, recommendations, and progress updates to C-suite and executive stakeholders. Con

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