N26
Financial Services
Strategy&OperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Strategy & Operations Manager at N26. Skills: Customer acquisition, Growth strategies, Funnel optimization. Own performance and strategic roadmap. Develop understanding of business drivers”
What You'll Achieve.
Drive customer acquisition; Drive sustainable growth; Optimize conversion funnels; Optimize customer onboarding journeys; Influence business performance; Influence customer experience; Achieve growth objectives
Industry & Context.
Solve complex business problems; Data-driven recommendations; Agile approach
What They're Looking For.
Must Have
5+ years of experience, Experience with growth, Experience with funnel optimization, Experience with subscription models, Experience with customer engagement, Experience with product-led growth, Experience leading cross-functional projects, Experience putting together business cases, Experience making data-driven recommendations, Experience diving deep into metrics, Experience building spreadsheets, Experience building models, Proven external partner management experience, Ability to work with internal and external stakeholders, Bachelor degree
Nice to Have
MBA/Masters degree is a plus, Consulting experience, Tech experience, Startups experience, Banking experience, Corporate strategy roles experience
What You'll Do.
Own performance and strategic roadmap
Develop understanding of business drivers
Monitor and analyze acquisition performance
Identify opportunities for growth
Evaluate costs and benefits
Drive high-impact initiatives
Design strategic initiatives
Improve stakeholder alignment
Improve execution frameworks
How You'll Work.
Team & Collaboration
Cross-functional projects; Diverse stakeholders; Cross-functional connector; Other departments
Communication Scope
Present analyses; Present recommendations; Present progress updates; Visualisation; Storytelling
Process & Methodology
End-to-end project leadership
Full Job Description
About the opportunity We are seeking a highly driven Business Team Associate to join our Strategy and Operations team. Do you have hands-on experience driving growth through acquisition funnels, customer onboarding journeys, and conversion optimization initiatives? Are you passionate about solving complex business problems through data, leveraging SQL to generate insights, building robust business cases, and monitoring P&L performance and key business KPIs? Do you thrive in fast-paced environments where you lead cross-functional projects, align diverse stakeholders, and drive strategic initiatives within the Financial Services industry? As part of our Acquire team, you will help define and execute the strategies that drive customer acquisition and sustainable growth. You will own critical growth initiatives end-to-end, leveraging data, business insights, and cross-functional collaboration to optimize conversion funnels and customer onboarding journeys. Your work will directly influence business performance, customer experience, and the achievement of our growth objectives. In this role, you will: Own the performance and strategic roadmap of the Acquire segment, developing a deep understanding of business drivers, customer behavior, and operational processes. Monitor and analyze acquisition performance, conversion funnels, and core business KPIs to identify opportunities for growth, efficiency, and customer experience improvements. Build robust business cases, evaluating costs, benefits, risks, and expected business impact for investment and growth initiatives. Drive high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management. Act as a key cross-functional connector, between other departments at N26, including Product & Tech, Data Analytics, Growth, Compliance, Legal, Finance, Operations, and more. Present analyses, recommendations, and progress updates to C-suite and executive stakeholders. Con
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