N26

Financial Services

Strategy&OperationsManager

€75–110k ~AI est. Berlin, Berlin, Germany
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Strategy & Operations Manager at N26. Skills: Customer acquisition, Growth strategies, Funnel optimization. Own performance and strategic roadmap. Develop understanding of business drivers”

What You'll Achieve.

Drive customer acquisition; Drive sustainable growth; Optimize conversion funnels; Optimize customer onboarding journeys; Influence business performance; Influence customer experience; Achieve growth objectives

Industry & Context.

Financial Services
Problems you'll solve

Solve complex business problems; Data-driven recommendations; Agile approach

What They're Looking For.

Must Have

5+ years of experience, Experience with growth, Experience with funnel optimization, Experience with subscription models, Experience with customer engagement, Experience with product-led growth, Experience leading cross-functional projects, Experience putting together business cases, Experience making data-driven recommendations, Experience diving deep into metrics, Experience building spreadsheets, Experience building models, Proven external partner management experience, Ability to work with internal and external stakeholders, Bachelor degree

Nice to Have

MBA/Masters degree is a plus, Consulting experience, Tech experience, Startups experience, Banking experience, Corporate strategy roles experience

What You'll Do.

Own performance and strategic roadmap

Develop understanding of business drivers

Monitor and analyze acquisition performance

Identify opportunities for growth

Evaluate costs and benefits

Drive high-impact initiatives

Design strategic initiatives

Improve stakeholder alignment

Improve execution frameworks

How You'll Work.

Team & Collaboration

Cross-functional projects; Diverse stakeholders; Cross-functional connector; Other departments

Communication Scope

Present analyses; Present recommendations; Present progress updates; Visualisation; Storytelling

Process & Methodology

End-to-end project leadership

Full Job Description

About the opportunity We are seeking a highly driven Business Team Associate to join our Strategy and Operations team. Do you have hands-on experience driving growth through acquisition funnels, customer onboarding journeys, and conversion optimization initiatives? Are you passionate about solving complex business problems through data, leveraging SQL to generate insights, building robust business cases, and monitoring P&L performance and key business KPIs? Do you thrive in fast-paced environments where you lead cross-functional projects, align diverse stakeholders, and drive strategic initiatives within the Financial Services industry? As part of our Acquire team, you will help define and execute the strategies that drive customer acquisition and sustainable growth. You will own critical growth initiatives end-to-end, leveraging data, business insights, and cross-functional collaboration to optimize conversion funnels and customer onboarding journeys. Your work will directly influence business performance, customer experience, and the achievement of our growth objectives. In this role, you will: Own the performance and strategic roadmap of the Acquire segment, developing a deep understanding of business drivers, customer behavior, and operational processes. Monitor and analyze acquisition performance, conversion funnels, and core business KPIs to identify opportunities for growth, efficiency, and customer experience improvements. Build robust business cases, evaluating costs, benefits, risks, and expected business impact for investment and growth initiatives. Drive high-impact initiatives end-to-end from initial strategic design to delivery execution as well as ongoing improvement and management. Act as a key cross-functional connector, between other departments at N26, including Product & Tech, Data Analytics, Growth, Compliance, Legal, Finance, Operations, and more. Present analyses, recommendations, and progress updates to C-suite and executive stakeholders. Con

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