Kota
Operations
Strategy&OperationsManager
“Strategy & Operations Manager at Kota. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, analytical skills, problem solving. Drive strategic projects. Identify and lead business-critical projects that will accelerate business growth and improve efficiency, particularly in areas such as customer experience and expansion”
What You'll Achieve.
continued development of a world-class customer experience; co-ordination of key elements of our geographic expansion; accelerate business growth; improve efficiency; uplift the performance of our functional teams; Establish data foundations; enabling everyone to take a data-driven approach to problem-solving
Industry & Context.
excellent problem solver; Outstanding analytical skills across tools; Handle ad-hoc requests relating to all functional areas of the business, including deep dives or issue analysis and resolution; Comfort with ambiguity
What They're Looking For.
Must Have
5+ years of experience in fast-growing startups or top-tier consulting firms or equivalent, Outstanding analytical skills across tools, Ability to switch contexts, Bias for action, Customer-first mindset, Clear communication, Comfort with ambiguity
Nice to Have
SQL experience preferred
What You'll Do.
Drive strategic projects
Identify and lead business-critical projects that will accelerate business growth and improve efficiency
particularly in areas such as customer experience and expansion
Lead day-to-day initiatives to uplift the performance of our functional teams
taking ownership for element of our BAU setup
Own competitive intelligence
Build our market understanding and contribute to the development of industry-leading solutions that solve pain points experienced by customers
Establish data foundations
Contribute to a data-centric culture by owning projects that drive our information capabilities
enabling everyone to take a data-driven approach to problem-solving
Prepare cross-functional updates
Draft and update materials informing stakeholders about project progress
Handle ad-hoc requests relating to all functional areas of the business
including deep dives or issue analysis and resolution
How You'll Work.
Team & Collaboration
Prepare cross-functional updates; Draft and update materials informing stakeholders about project progress, risks, and opportunities
Communication Scope
Clear communication; Excellent written and verbal skills; communicate ideas clearly; engage stakeholders at all levels
Process & Methodology
Drive strategic projects, Lead business-critical projects
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