Kota
Operations
Strategy&OperationsManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Strategy & Operations Manager at Kota. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, analytical skills, problem solving. Drive strategic projects. Identify and lead business-critical projects that will accelerate business growth and improve efficiency, particularly in areas such as customer experience and expansion”
What You'll Achieve.
continued development of a world-class customer experience; co-ordination of key elements of our geographic expansion; accelerate business growth; improve efficiency; uplift the performance of our functional teams; Establish data foundations; enabling everyone to take a data-driven approach to problem-solving
Industry & Context.
excellent problem solver; Outstanding analytical skills across tools; Handle ad-hoc requests relating to all functional areas of the business, including deep dives or issue analysis and resolution; Comfort with ambiguity
What They're Looking For.
Must Have
5+ years of experience in fast-growing startups or top-tier consulting firms or equivalent, Outstanding analytical skills across tools, Ability to switch contexts, Bias for action, Customer-first mindset, Clear communication, Comfort with ambiguity
Nice to Have
SQL experience preferred
What You'll Do.
Drive strategic projects
Identify and lead business-critical projects that will accelerate business growth and improve efficiency
particularly in areas such as customer experience and expansion
Lead day-to-day initiatives to uplift the performance of our functional teams
taking ownership for element of our BAU setup
Own competitive intelligence
Build our market understanding and contribute to the development of industry-leading solutions that solve pain points experienced by customers
Establish data foundations
Contribute to a data-centric culture by owning projects that drive our information capabilities
enabling everyone to take a data-driven approach to problem-solving
Prepare cross-functional updates
Draft and update materials informing stakeholders about project progress
Handle ad-hoc requests relating to all functional areas of the business
including deep dives or issue analysis and resolution
How You'll Work.
Team & Collaboration
Prepare cross-functional updates; Draft and update materials informing stakeholders about project progress, risks, and opportunities
Communication Scope
Clear communication; Excellent written and verbal skills; communicate ideas clearly; engage stakeholders at all levels
Process & Methodology
Drive strategic projects, Lead business-critical projects
Full Job Description
About Kota Kota is reimagining insurance and retirement benefits for the modern workforce. Through our two flagship products—Kota Platform, the first fully integrated benefits platform, and Kota Embed, our embedded insurance solution—we're making benefits more accessible, valued, and global. Today, we power benefits for tens of thousands of employees at Europe's most forward-thinking companies, including Carwow, Tines, Zoe, and Remote. Founded in 2022, we've raised more than €20M from leading investors like EQT Ventures, Eurazeo, Northzone, and Frontline, along with founders and executives from Workday, Remote, Personio, OpenAI, and more. The Role We are looking to make our first Strategy hire, playing a crucial role as we scale the business in 2026. Reporting to the COO, this person will take on a wide range of responsibilities to support many different areas of Kota. Success in this role would lead to this person becoming a trusted problem solver in the company with broad knowledge of the business and its operations. Desired outcomes would see the continued development of a world-class customer experience and co-ordination of key elements of our geographic expansion. This individual should be a generalist and an excellent problem solver, enjoying the ambiguity that is inherent in startup life. The role represents an opportunity to build, supported by experienced founders and a stellar executive team, leading to senior leadership exposure and accelerated learning. What We're Looking For - Drive strategic projects. Identify and lead business-critical projects that will accelerate business growth and improve efficiency, particularly in areas such as customer experience and expansion - Lead day-to-day initiatives to uplift the performance of our functional teams, taking ownership for element of our BAU setup - Own competitive intelligence. Build our market understanding and contribute to the development of industry-leading solutions that solve pain points experienced
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