Broccoli AI
home service businesses
Strategy&OperationsLead,SpecialProjects
Neural analysis suggests this role is
optimal for Senior candidates.
“Strategy & Operations Lead, Special Projects at Broccoli AI. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, strategy, execution, pricing & packaging, org design, partnerships strategy, marketing program management. own whatever the most important, time-sensitive, and ambiguous thing is at any given scope will shift as the company's needs do. build the analytical frameworks and competitive c”
Industry & Context.
stress-testing a new pricing model; designing how a team should be structured; negotiating a partnership
What They're Looking For.
Must Have
5–8 years of experience, roots in strategy consulting or investment banking, at least one chapter as an operator at a startup or high-growth company, been a GM, a founder, a chief of staff, or played a similar role where you owned a P&L or a major cross-functional outcome, comfortable building a model, writing a memo, running a meeting, following up to close a loop, thrive in ambiguity and don't need a fully scoped brief to get started, have opinions, but you hold them loosely and update when you see new data, communicate clearly and directly
What You'll Do.
own whatever the most important
and ambiguous thing is at any given scope will shift as the company's needs do
build the analytical frameworks and competitive context to inform how we price and position our products
work with the CEO and leadership team to think through how we structure and scale the organization as we grow
and close strategic partnerships
drive execution of cross-functional marketing initiatives from planning through measurement
How You'll Work.
Team & Collaboration
work directly with our CEO on the highest-priority strategic projects across the business; work with the CEO and leadership team to think through how we structure and scale the organization; communicate clearly and directly, to the CEO, to external partners, and to teams across the company
Communication Scope
communicate clearly and directly
Process & Methodology
own workstreams end-to-end, drive execution of cross-functional marketing initiatives from planning through measurement
Full Job Description
ABOUT BROCCOLI AI Broccoli AI is building the AI operating system for home service businesses. We work with plumbing, HVAC, and electrical contractors — the people who keep homes running — and we replace fragmented tools and manual workflows with AI agents that actually do the work. Our AI assistants answer phones, book jobs, follow up with customers, and drive revenue — fully integrated into systems like ServiceTitan. We started by going door-to-door, meeting 100+ contractors, and understanding how these businesses actually run. That shaped everything we’ve built. Today: - Hundreds of contractors use Broccoli to run their front office - We’ve grown from $0 → millions in ARR in under a year - We’re trusted by both single-location operators and the largest PE-backed roll-ups - Raised $25M+ from Khosla Ventures and YC ABOUT THE ROLE Broccoli is growing fast, and we're looking for a sharp, execution-obsessed operator to work directly with our CEO on the highest-priority strategic projects across the business. This isn't a PowerPoint-and-debrief role: you'll own workstreams end-to-end, move between 30,000-foot strategy and ground-level execution, and have a meaningful impact on how the company is built. This role is intentionally broad. You'll be the person the CEO reaches for when something important needs to get done right and fast, whether that's stress-testing a new pricing model, standing up a go-to-market program, designing how a team should be structured, or negotiating a partnership from term sheet to close. If you've come out of consulting or banking and have since gotten your hands dirty at a startup, or if you've been a GM or operator who thinks rigorously, this role was designed for you. WHAT YOU'LL WORK ON - Special projects — own whatever the most important, time-sensitive, and ambiguous thing is at any given moment; scope will shift as the company's needs do - Pricing & packaging — build the analytical frameworks and competitive context to inform how we p
Applying for this Strategy & Operations Lead, Special Projects role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Ashby
- Ashby is a fast modern ATS — most applications take under 3 minutes.
- The resume parser is strong; verify parsed experience dates and job titles.
- Custom screening questions are often scored algorithmically — answer completely.
- Location field affects geo-based screening; use your actual metro area.
ANONYMOUS · UNFILTERED
What do employees actually say about Broccoli AI?
Real rants from real employees. Read before you apply.