Aircall
12006 - Sales Overhead
Strategy&OperationsIntern—OfficeoftheGeneralManager,SmallBusiness
“Strategy & Operations Intern — Office of the General Manager, Small Business at Aircall. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, market research, competitive benchmarking, financial modeling, forecasting, workforce planning. Support the GM in defining quarterly and annual strategic priorities and OKRs. Conduct market research, competitive benchmarking, and financial modeling to infor”
What You'll Achieve.
defining quarterly and annual strategic priorities and OKRs; inform major decisions; surface performance insights; ensure high-quality delivery; cost savings; GTM experiments; AI pilots; operational excellence initiatives
Industry & Context.
Act as a problem-solver to the GM on diverse business topics; Entrepreneurial mindset: proactive, resourceful, curious, and eager to take ownership and solve problems
What They're Looking For.
Must Have
Currently pursuing a Master degree in Business, Engineering, Economics, Data/Analytics or similar within a top tier university, business school, engineering school or equivalent analytical, comfortable with Google Sheets (SQLI tools are a plus), Excellent written and verbal able to distill complex ideas into clear insights, slides, or narratives, Demonstrated ability to take ownership, work independently, and thrive in a fast-paced or ambiguous environment, project management instincts: structured, organized, and reliable with follow-through, Entrepreneurial mindset: proactive, resourceful, curious, and eager to take ownership and solve problems
Nice to Have
Previous internship experience in strategy consulting, finance, strategy, or high-growth startups is a plus (but not mandatory for outstanding candidates)
What You'll Do.
Support the GM in defining quarterly and annual strategic priorities and OKRs
Conduct market research
competitive benchmarking
and financial modeling to inform major decisions
Build executive-ready written memos and recommendations related to hot topics
surface performance insights
and maintain business dashboards
Contribute to forecasting
and weekly business reviews
Lead or co-own cross-functional projects from scoping to execution (e. g.
operational excellence initiatives)
Coordinate stakeholders
and ensure high-quality delivery
Prepare materials for leadership meetings and follow up on leadership action items
Act as a problem-solver to the GM on diverse business topics
How You'll Work.
Team & Collaboration
cross-functional coordination; Coordinate stakeholders
Communication Scope
Excellent written and verbal able to distill complex ideas into clear insights, slides, or narratives
Process & Methodology
project management instincts: structured, organized, and reliable with follow-through, Lead or co-own cross-functional projects from scoping to execution
Applying for this Strategy & Operations Intern — Office of the General Manager, Small Business role?
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