Strategy&Operations

At January, we're transforming consumer finance by bringing humanity to collections. Our data-driven products help financial institutions streamline their recovery operations while offering borrowers straightforward and compassionate solutions to regain financial stability. We're not just expanding access to credit — we're restoring dignity and giving millions of people the chance to achieve financial freedom. ABOUT THE ROLE As a member of the Strategy and Operations team at January, you'll drive the decisions and work that directly accelerate our enterprise growth. You'll join one of the three teams: the team that turns complex client integrations into a build-once, scale-forever capability, the team that deepens client relationships and converts them into durable revenue, or the team that makes January's compliance record the competitive edge clients cite when they choose us — and the reason they continue to expand. This role is for someone with the diagnostic instinct to see where leverage exists, the operational range to act on it, and the ambition to define how January works at scale. You'll join at a moment where our growth in regulated financial services is creating more opportunity than the company can capture operationally. The playbook for how we partner with our largest clients, prove our value in the market, and scale our capabilities hasn't been written yet. You're writing it. YOUR IMPACT Drive the decisions and work that compound January's growth. Own a point of view on the biggest growth levers within your domain — whether that's untapped client potential, compliance advantages competitors can't match, or implementation rigor that wins prospects. Identify the patterns in your team's work that should reshape product priorities, operational investments, or go-to-market strategy — and drive the decision before leadership has to ask. Drive the highest-leverage initiatives end-to-end, from diagnosis through adoption. Kill low-value work with conviction. Bu