Forus
Operations & Scaling
Strategy&Operations
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Strategy & Operations at Forus. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, analytical problem-solving, outcome ownership. Own problems and outcomes from start to finish. Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users”
What You'll Achieve.
scale to meet exponentially growing user and client demand; drive prioritization decisions; increase capacity and grow; deliver on goals
Industry & Context.
analytical problem-solving; operational rigor; outcome ownership; Do the math; Be rigorous, assume nothing; Break problems down and reason from the ground up
What They're Looking For.
Must Have
1-10 years of experience working on a team that required analytical problem-solving, operational rigor, and outcome ownership (e. g. , fast-growing startup, consulting, finance, a 0 -> 1 business line at a high-performing organization), Technical background and/or experience working with complex data (at minimum the role requires learning SQL and low-code tools), written and verbal communication that allows you to be an effective participant in both internal debates and external relationships, Track record of moving quickly, finding shortcuts, and going to unreasonable lengths to deliver on goals
Nice to Have
High NPS https: //www. surveymonkey. com/mp/nps-calculator/ with your former teammates
What You'll Do.
Own problems and outcomes from start to finish
Managing end-to-end operations for supporting a rapidly growing volume of patient and provider users
Propelling Forus' growth across a wide range of specialties
and other market segments
Establishing Forus as a critical strategic partner for life sciences companies
Develop and maintain operational and financial performance analyses to drive prioritization decisions
Build and scale new workflows and continuously identify and implement AI-powered efficiency gains in collaboration with engineers
and execute on new opportunities for the company
including strategic partnerships and new products and services
Work closely with the rest of our team and CEO to make business decisions as we balance speed of growth and long-term profitability
How You'll Work.
Team & Collaboration
cross-functional coordination; cross-functional projects; work directly with our Engineering team; work closely with the rest of our team and CEO; collaboration with engineers; internal debates; external relationships; Raise the bar together; push each other directly; win as a team
Communication Scope
written and verbal communication; effective participant in both internal debates and external relationships; Speak directly; invite critique; avoid equivocation
Process & Methodology
cross-functional projects, lead cross-functional projects, outcome ownership
Full Job Description
WHY YOU SHOULD JOIN US Forus is a generational opportunity to rethink how we bring new therapies to market, and our path to doing so is significantly de-risked – we have: - Exponential organic growth: We have product-market fit and are growing rapidly. Forus supports thousands of new patients every day, is spreading with doctors through word-of-mouth, and works with the largest biopharma companies in the world. - An AI-first business model: Our approach is distinctly enabled by AI, but our business gets stronger (not commoditized) as foundation models improve. We are building durability through two-sided network effects that compound over time. - Top tier investors: With the traction to support conviction in our model, we raised significant funding from top investors (Thrive Capital, General Catalyst, and Accel) to build an exceptional team of engineers and operators. Our number one priority is scaling to market demand. We are looking for individuals who are high horsepower, high throughput, and hyper resourceful to help us increase capacity and grow. We move fast and need to move faster. All full-time roles are in person in New York. You can learn more about working with us in the last section of this page. ABOUT THE ROLE As a member of the Strategy & Operations team, you will have end responsibility for a core part of our operations or go-to-market strategy. This role is crucial to ensuring Forus can scale to meet exponentially growing user and client demand. You will have the opportunity to lead cross-functional projects that will have a profound impact on the company, with a need to flex across data, product, and sales domains. You will also work directly with our Engineering team to define, build, and launch high-impact automation and new features, leveraging the latest advances in AI. This is a demanding role, with a high level of autonomy and responsibility. You will be expected to "act like an owner" and commit yourself to Forus' success. If you are low-ego,
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