Whatnot

Categories & Expansion

StrategyandOperationsManager,RevenueOperations

$167–185k New York, New York, United States FULL TIME
The Brief

“Strategy and Operations Manager, Revenue Operations at Whatnot. Skills: process management, cross-functional coordination, vendor/stakeholder management, operational metrics, resource planning, continuous improvement, strategy, business operations, analytics. Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed. Take on key strategic and operational special projects that move the business forward and help us scale”

What You'll Achieve.

move the business forward; help us scale; ensure smooth operation; clear division of responsibility; grow Whatnot’s market position; stay on top trends; inform our GTM strategy; ensure broad cross functional alignment; make sure our GTM efforts are set-up for success

Industry & Context.

Categories & Expansion
Problems you'll solve

strategic sense; data driven insights; business instincts; analytical; develop high level insights; get down and dirty with the data

Eligibility Requirements

Team members in this role are required to be within commuting distance of our Los Angeles, San Francisco, or New York City hubs.

What They're Looking For.

Must Have

Past experience in consulting of finance and/or past experience in strategy, business operations or analytics at a high growth start-up, strategic sense with the ability to balance data driven insights and business instincts, Exceptionally analytical with the ability to develop high level insights while not being afraid to get down and dirty with the data, Excellent executive communication skills, Excellent data skills including strength with SQL and excel, Experience supporting the post sales motion of a GTM org, You have been a top performer wherever you have worked, Comfort working exceptionally fast in an ambiguous work environment, Ability to operate independently and go deep on projects while also building key cross collaborative relationships across the company

Nice to Have

Experience working on a marketplace or a two-sided platform, Passion for creator communities, existing product categories on Whatnot, and/or new verticals that are uniquely suited for live e-commerce, Experience buying and selling in online marketplaces communities

What You'll Do.

Work closely with the data team on reporting and analyzing performance data and recommend course corrections as needed

Take on key strategic and operational special projects that move the business forward and help us scale

Work with the post sales GTM team to build and develop playbooks and documentation

Support GTM leaders in identifying and presenting data and insights

Support category team with analysis and success measurement of initiatives

Work closely with the GTM launch

and central ops functions to ensure smooth operation and clear division of responsibility

Understand the competitive landscape and develop strategies to grow Whatnot’s market position

Analyze and understand the live selling and broader market to stay on top trends and inform our GTM strategy

Partner with the ops and product teams to ensure broad cross functional alignment and make sure our GTM efforts are set-up for success

How You'll Work.

Team & Collaboration

Work closely with the data team; Work with the post sales GTM team; Support GTM leaders; Support category team; Work closely with the GTM launch, category, and central ops functions; Partner with the ops and product teams; building key cross collaborative relationships across the company

Communication Scope

executive communication skills; show and explain insights to a variety of audience types

Process & Methodology

strategic and operational special projects

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