Lendable

Fintech

StrategyandOperationsManager

£70–105k ~AI est. London, United Kingdom FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Strategy and Operations Manager at Lendable. Skills: Process management, Data analysis, Strategic initiatives. Embed deeply into function. Map current processes”

What You'll Achieve.

Consistently evidence good customer outcomes; Improve how function performs; Bring initiatives to completion

Industry & Context.

Fintech
Problems you'll solve

Get to the bottom of a problem; Make something happen

What They're Looking For.

Must Have

Track record of owning and delivering complex projects, Hands-on analytical ability, Lateral thinker willing to challenge how things have always been done, Excellent communication and stakeholder management, Genuine interest in AI and technology

Nice to Have

Experience in fintech, Financial services experience, Highly regulated environments experience

What You'll Do.

Embed deeply into function

Map current processes

Redesign processes from first principles

Identify automation opportunities

Eliminate inefficiencies

Ensure function evidences good customer outcomes

Pull and interpret data

Surface insights to improve function performance

Define metrics that matter

Build monitoring to track metrics

Translate findings into clear recommendations

Scope and execute high-impact projects

Work cross-functionally with Product

Work cross-functionally with Engineering

Work cross-functionally with Data Science

Work cross-functionally with Compliance

Bring initiatives to completion

Validate initiatives are working as intended

Present clearly and credibly to senior stakeholders

Motivate team members

How You'll Work.

Team & Collaboration

Cross-functional collaboration; Senior stakeholder engagement

Communication Scope

Senior leadership presentations

Process & Methodology

Project delivery

Full Job Description

ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role Lendable is hiring a cohort of Strategy & Operations Managers to join our Operations function. These are roles for people from analytical or strategic backgrounds who thrive on ownership. We’re looking for people who are unusually good at getting to the bottom of a problem and making something happen. Each hire will take full ownership of a specific function within Operations: understanding how it works today, identifying what needs to change, and leading the initiatives that fix it. Some roles involve managing a team; others are individual contributor

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