Lendable
Fintech
StrategyandOperationsManager
Neural analysis suggests this role is
optimal for Manager candidates.
“Strategy and Operations Manager at Lendable. Skills: Process management, Data analysis, Strategic initiatives. Embed deeply into function. Map current processes”
What You'll Achieve.
Consistently evidence good customer outcomes; Improve how function performs; Bring initiatives to completion
Industry & Context.
Get to the bottom of a problem; Make something happen
What They're Looking For.
Must Have
Track record of owning and delivering complex projects, Hands-on analytical ability, Lateral thinker willing to challenge how things have always been done, Excellent communication and stakeholder management, Genuine interest in AI and technology
Nice to Have
Experience in fintech, Financial services experience, Highly regulated environments experience
What You'll Do.
Embed deeply into function
Map current processes
Redesign processes from first principles
Identify automation opportunities
Eliminate inefficiencies
Ensure function evidences good customer outcomes
Pull and interpret data
Surface insights to improve function performance
Define metrics that matter
Build monitoring to track metrics
Translate findings into clear recommendations
Scope and execute high-impact projects
Work cross-functionally with Product
Work cross-functionally with Engineering
Work cross-functionally with Data Science
Work cross-functionally with Compliance
Bring initiatives to completion
Validate initiatives are working as intended
Present clearly and credibly to senior stakeholders
Motivate team members
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Senior stakeholder engagement
Communication Scope
Senior leadership presentations
Process & Methodology
Project delivery
Full Job Description
ABOUT LENDABLE Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start: - One of the UK’s newest unicorns with a team of just over 700 people - Among the fastest-growing tech companies in the UK - Profitable since 2017 - Backed by top investors including Balderton Capital and Goldman Sachs - Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot https://uk.trustpilot.com/review/lendable.co.uk) So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days. We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes. JOIN US IF YOU WANT TO 1. Take ownership across a broad remit. You are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1 2. Work in small teams of exceptional people, who are relentlessly resourceful to solve problems and find smarter solutions than the status quo 3. Build the best technology in-house, using new data sources, machine learning and AI to make machines do the heavy lifting About the role Lendable is hiring a cohort of Strategy & Operations Managers to join our Operations function. These are roles for people from analytical or strategic backgrounds who thrive on ownership. We’re looking for people who are unusually good at getting to the bottom of a problem and making something happen. Each hire will take full ownership of a specific function within Operations: understanding how it works today, identifying what needs to change, and leading the initiatives that fix it. Some roles involve managing a team; others are individual contributor
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