ClickUp
Customer Experience
StrategicSolutionsEngineer,PacificNorthwest
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“Strategic Solutions Engineer, Pacific Northwest at ClickUp. Skills: AI, LLMs, Integration platforms, Customer-facing. Partner with sales and success to deliver technical presentations. Design, develop, deploy and manage customer-specific proof of value (PoV) projects”
What You'll Achieve.
Accelerating our revenue growth; Drive customer outcomes and align solutions with business objectives
Industry & Context.
Creative problem solver; Figure out solutions for any technical challenges clients experience
Must reside in the Pacific Northwest territory, specifically Washington, Oregon, or Idaho
What They're Looking For.
Must Have
Must reside in the Pacific Northwest territory, specifically Washington, Oregon, or Idaho, with the ability to support customers across the region, Proven experience designing and implementing agentic workflow automation using AI platforms, including autonomous agents for task orchestration, multi-step decisioning, and cross-app integrations to deliver scalable enterprise productivity., 6+ years in a customer facing role with technology., 2+ years demonstrable success working with commercial or enterprise clients, An understanding of the application deployment processes that enable successful Cloud transformation, change management, and organizational acceptance., customer-facing skills including the ability to influence technical and executive audiences towards the desired outcome., Creative problem solver with an eagerness to learn new technologies and sufficient technical background to assist with lightweight custom solutions., Demonstrated ability in business process mapping and diagramming, with experience in consumption-based selling and value selling to drive customer outcomes and align solutions with business objectives., Hands-on experience with AI & LLMs, integration platforms (Unito, Workato, Zapier, Integromat), web services, and APIs.
Nice to Have
Ideally pre-sales, but may also be equivalent consulting, implementation, or sales enablement experience.
What You'll Do.
Partner with sales and success to deliver technical presentations
deploy and manage customer-specific proof of value (PoV) projects
Build custom reports and dynamic dashboards for prospective clients' management teams
Assist with the functional and technical elements of RFPs
Stay current on new feature releases and maintain updated demo spaces for sales
How You'll Work.
Team & Collaboration
Partner with sales and success orgs; Working closely with Managers to understand and coordinate team needs
Communication Scope
Skilled presenter; Ability to influence technical and executive audiences
Full Job Description
At ClickUp, we’re not just building software. We’re architecting the future of work! In a world overwhelmed by work sprawl, we saw a better way. That’s why we created the first truly converged AI workspace, unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI, empowering millions of teams to break free from silos, reclaim their time, and unlock new levels of productivity. At ClickUp, you’ll have the opportunity to learn, use, and pioneer AI in ways that shape not only our product, but the future of work itself. Join us and be part of a bold, innovative team that’s redefining what’s possible! 🚀 This is a once-in-a-lifetime opportunity to join a hyper-growth startup focused on saving people time and making the world more productive! ClickUp is looking for a Strategic Solutions Engineer to serve as a technical partner to our Sales and Success orgs for bringing in net new customers, expanding existing accounts, and accelerating our revenue growth. The ideal candidate is a strong strategic thinker, skilled presenter, and has enough technical aptitude to figure out solutions for any technical challenges clients experience. Teamwork is vital to how ClickUp operates and a significant portion of your responsibilities will include working closely with Managers to understand and coordinate team needs. You should be able to work independently with little supervision, and also enjoy a fast paced and collaborative work environment. It is important that you are able to manage a range of tasks and prioritize their responsibilities, and meet deadlines with urgency and optimism. THE ROLE: - Partner with sales and success to deliver technical presentations that explain our products and integrations for prospective and current clients. - Design, develop, deploy and manage customer-specific proof of value (PoV) projects. - Build custom reports and dynamic dashboards for prospective clients' management teams. - Assist with the function
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