Axion Ray

manufacturing

StrategicSolutionsDirector

$195–225k New York, New York, United States FULL TIME
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Strategic Solutions Director at Axion Ray. Skills: strategic account management, enterprise consulting, customer success leadership, commercial outcomes, account strategy, pilot-to-production conversion, cross-functional alignment, commercial instincts. Own senior customer relationships and account strategy end to end. Drive commercial outcomes including renewals, expansion, and revenue targets”

What You'll Achieve.

Own the business and commercial outcome with our customers; senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion Ray’s value is impossible to ignore; Drive commercial outcomes including renewals, expansion, and revenue targets; Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale; accountable for outcomes, not just tasks

Industry & Context.

manufacturing
Problems you'll solve

skilled at bringing clarity; make decisions grounded in impact and data

What They're Looking For.

Must Have

4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership, Demonstrated success driving commercial outcomes: renewals, expansion, and revenue growth, Track record of managing senior executive relationships at complex organizations, Experience leading pilot-to-production conversions in enterprise or industrial environments, Ability to orchestrate cross-functional teams toward shared commercial and delivery objectives, commercial instincts and the ability to build and execute account strategies independently

Nice to Have

Manufacturing, supply chain, or industrial AI experience is a plus

What You'll Do.

Own senior customer relationships and account strategy end to end

Drive commercial outcomes including renewals

Lead pilot-to-production conversion

ensuring customers move from experimentation to operational scale

Orchestrate cross-functional alignment across the account and manage junior resources

How You'll Work.

Team & Collaboration

Orchestrate cross-functional alignment across the account; Collaborate deeply; Feedback is part of how we build — everyone has a voice, and ideas win on merit; Leave ego at the door; Titles don’t define contribution does; Communicate with clarity; Direct, transparent, and always in service of the mission; Act like owners; Everyone is accountable for outcomes, not just tasks; Sustain excellence; We push hard but don’t glorify burnout — we’re in this for the long game; stay highly collaborative and connected throughout the day — much of our communication happens over Slack; move quickly, share feedback often, and keep discussions open so decisions and context flow freely

Communication Scope

communicate directly; crisp communication; Communicate with clarity; Direct, transparent, and always in service of the mission

Full Job Description

About Us: Founded in 2021, Axion Ray is at the forefront of transforming product quality and customer satisfaction in manufacturing. Our cutting-edge AI-powered platform empowers manufacturers to swiftly identify, thoroughly investigate, and effectively resolve quality issues while simultaneously elevating customer experiences and outcomes. As trailblazers in end-to-end quality intelligence, we're setting new industry standards. Our innovative approach enables industrial, aerospace, consumer, and medtech manufacturers to harness the power of quality and post-market data, driving down costs and boosting business performance. Our vision extends beyond mere problem-solving; we're committed to reshaping the future of manufacturing. By seamlessly integrating advanced AI technology with deep industry expertise, Axion Ray is paving the way for smarter, safer, and more efficient production processes across diverse sectors. Backed by leading investors, including Bessemer Venture Partners, Amplo, Boeing, and RTX Ventures, Axion Ray is poised to lead the quality revolution in manufacturing.   About the Role: Axion Ray is looking for a Strategic Solutions Director who can own the business and commercial outcome with our customers — not just the work. You are the senior relationship and commercial owner on your accounts, responsible for growth, retention, and making sure Axion Ray’s value is impossible to ignore.   Key Responsibilities: - Own senior customer relationships and account strategy end to end. - Drive commercial outcomes including renewals, expansion, and revenue targets. - Lead pilot-to-production conversion, ensuring customers move from experimentation to operational scale. - Orchestrate cross-functional alignment across the account and manage junior resources.   Requirements: - 4-8+ years of experience in strategic account management, enterprise consulting, or customer success leadership. - Demonstrated success driving commercial outcomes: renewals, expansion, and

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