ConnectWise
Software
StrategicProgramsDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Strategic Programs Director at ConnectWise. Skills: Strategic planning, Program management, Operational excellence. Partner with executive leadership. Define strategic priorities”
Industry & Context.
Root cause analysis
10-20% travel required
What They're Looking For.
Must Have
8+ years of relevant experience, Bachelor’s degree in related field or equivalent business experience
What You'll Do.
Partner with executive leadership
Define strategic priorities
Communicate strategic priorities
Translate strategies into actionable plans
Ensure alignment across departments
Monitor progress against objectives
Provide insights to adjust course
Facilitate strategic planning sessions
Document strategic planning outcomes
Track strategic planning outcomes
Establish rhythm of the business
Manage leadership meetings
Manage quarterly business reviews
Manage annual planning cycles
Develop governance frameworks
Maintain governance frameworks
Ensure accountability in decision-making
Ensure transparency in decision-making
Drive operational efficiency
Identify bottlenecks in processes
Resolve bottlenecks in workflows
Prepare executive-level reporting
Lead cross-functional strategic programs
Manage program initiation
Manage program execution
Ensure program delivery on time
Ensure program delivery within scope
Develop program plans
Manage program resources
Mitigate program risks
Coordinate with internal stakeholders
Coordinate with external stakeholders
Align stakeholder efforts
Resolve stakeholder issues
Improve program management practices
Improve program management tools
Act as thought partner to executive team
Provide strategic counsel
Provide operational support
Manage executive communications
Manage executive follow-ups
Manage delegated initiatives
Support executive visibility
Support executive engagement
Prepare executive presentations
Prepare executive briefings
Prepare stakeholder communications
Foster culture of collaboration
Foster culture of accountability
Foster culture of continuous improvement
How You'll Work.
Team & Collaboration
Cross-functional programs; Leadership teams
Communication Scope
Executive reporting; Stakeholder communications
Process & Methodology
Program management
Full Job Description
ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Strategic Programs Director serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning, managing cross-functional programs, and enabling executive decision-making through effective governance and communication. Essential Duties and Responsibilities: Strategic Alignment & Execution Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics. Translate high-level strategies into actionable plans and ensure alignment across departments and teams. Monitor progress against strategic objectives and provide insights to adjust course as needed. Facilitate strategic planning sessions and ensure outcomes are documented and tracked. Operational Cadence & Governance Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual pla
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