ConnectWise

Software

StrategicProgramsDirector

$175–250k ~AI est. Tampa, Florida, United States
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Director candidates.

The Brief

“Strategic Programs Director at ConnectWise. Skills: Strategic planning, Program management, Operational excellence. Partner with executive leadership. Define strategic priorities”

Industry & Context.

Software
Problems you'll solve

Root cause analysis

Eligibility Requirements

10-20% travel required

What They're Looking For.

Must Have

8+ years of relevant experience, Bachelor’s degree in related field or equivalent business experience

What You'll Do.

Partner with executive leadership

Define strategic priorities

Communicate strategic priorities

Translate strategies into actionable plans

Ensure alignment across departments

Monitor progress against objectives

Provide insights to adjust course

Facilitate strategic planning sessions

Document strategic planning outcomes

Track strategic planning outcomes

Establish rhythm of the business

Manage leadership meetings

Manage quarterly business reviews

Manage annual planning cycles

Develop governance frameworks

Maintain governance frameworks

Ensure accountability in decision-making

Ensure transparency in decision-making

Drive operational efficiency

Identify bottlenecks in processes

Resolve bottlenecks in workflows

Prepare executive-level reporting

Lead cross-functional strategic programs

Manage program initiation

Manage program execution

Ensure program delivery on time

Ensure program delivery within scope

Develop program plans

Manage program resources

Mitigate program risks

Coordinate with internal stakeholders

Coordinate with external stakeholders

Align stakeholder efforts

Resolve stakeholder issues

Improve program management practices

Improve program management tools

Act as thought partner to executive team

Provide strategic counsel

Provide operational support

Manage executive communications

Manage executive follow-ups

Manage delegated initiatives

Support executive visibility

Support executive engagement

Prepare executive presentations

Prepare executive briefings

Prepare stakeholder communications

Foster culture of collaboration

Foster culture of accountability

Foster culture of continuous improvement

How You'll Work.

Team & Collaboration

Cross-functional programs; Leadership teams

Communication Scope

Executive reporting; Stakeholder communications

Process & Methodology

Program management

Full Job Description

ConnectWise is an industry and Global leading software company with over 3,000 colleagues in North America, EMEA and APAC. As a community-driven software company dedicated to the success of technology solution providers, our suite helps over 45,000 of our partners manage their businesses better, sell more efficiently, automate service delivery, and remotely control technology so they can consistently deliver amazing customer experiences. Our company is powered by our connections, our colleagues, and our community. And, we accept all kinds. Game-changers, innovators, culture-lovers—and humankind. We invite discovery and debate. We recognize key moments as milestones. We see you and value you for your unique contributions. Our inclusive, positive culture lays the foundation to ensure every colleague is valued for their perspectives and skills, giving you the choice of how YOU make a difference. Curious? Read this opportunity to learn how YOU can make a difference at ConnectWise! General Summary: The Strategic Programs Director serves as a trusted advisor and strategic partner to senior leadership, driving alignment across key initiatives and ensuring operational excellence. This role is responsible for orchestrating strategic planning, managing cross-functional programs, and enabling executive decision-making through effective governance and communication. Essential Duties and Responsibilities: Strategic Alignment & Execution Partner with executive leadership to define and communicate strategic priorities, goals, and success metrics. Translate high-level strategies into actionable plans and ensure alignment across departments and teams. Monitor progress against strategic objectives and provide insights to adjust course as needed. Facilitate strategic planning sessions and ensure outcomes are documented and tracked. Operational Cadence & Governance Establish and manage the rhythm of the business, including leadership meetings, quarterly business reviews, and annual pla

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