Velera
Financial Services
StrategicPartnershipsRelationshipManager
“Strategic Partnerships Relationship Manager at Velera. Skills: Strategic Partnerships Management, Relationship Management, Contract Negotiation, Financial Services Industry Expertise. Manage and govern business and contractual relationships with Velera’s largest card issuer processing and payment network partners.. Develop, influence and direct partner strategy to align with Velera goals and priorities.”
What You'll Achieve.
growing Velera’s business; providing quality execution for our members; maximize the level of priority our business partners offer to our employees and member credit unions; minimize enterprise risk; strategically position Velera as a partner of choice; maximize partner performance and positive impact
Industry & Context.
negotiating through challenges to ensure the most desirable result for Velera; resolve issues with key internal stakeholders, executives, and senior partner executives; Identify internal gaps impacting partner performance
What They're Looking For.
Must Have
Bachelor's Degree Required in Business or related field, Ten (10) years of experience in business development, product management, partner management, or strategic account management within the card issuing ecosystem., Ten (10) years of experience negotiating complex commercial agreements, including processor services agreements, network incentive agreements, pricing schedules, and SLAs., Demonstrated ability to lead negotiations as an individual contributor, including the ability to coordinate with internal legal, finance, product and procurement teams., Deep understanding of issuer processing platforms, card networks, and the associated services provided to financial institutions.
Nice to Have
MBA Preferred, Direct experience working with or managing relationships involving Fiserv, FIS, Visa or Mastercard (or comparable processors/networks) perferred., Experience creating and executing joint business plans, performance reviews and Quarterly Business Reviews (QBRs).
What You'll Do.
Manage and govern business and contractual relationships with Velera’s largest card issuer processing and payment network partners.
influence and direct partner strategy to align with Velera goals and priorities.
Accountable for negotiation
governance and ownership of multi-million-dollar contracts.
Hold assigned partners accountable for performance and delivery.
Minimize enterprise risk.
Identify strategic opportunities.
Participate in strategic planning.
Direct and manage partner relationship by ensuring partner focuses on growing Velera’s business and providing quality execution for our members.
communicate strategic needs and objectives
and negotiate through challenges.
and report partner performance against contractual SLAs and enterprise wide delivery.
Hold partner accountable for corrective action and process improvements.
Maximize value through negotiation of contracts for products.
Define delivery expectations
Coach business owners on strategy and positioning throughout the product review process.
Serve as point of contact for presentation and negotiation of all financial related requests outside of established contract.
and resolve issues with key internal stakeholders
and senior partner executives.
Establish priorities with partner to ensure focus on most critical issues and member needs.
Monitor multi-million dollar partner expenses ensuring contractual compliance of pricing
incentives and penalty payments.
Identify internal gaps impacting partner performance.
Influence internal stakeholders to implement process improvements and processes to maximize partner performance and positive impact.
Provide ongoing education and communication to all levels of partner support to communicate Velera mission
objectives and priorities.
How You'll Work.
Team & Collaboration
Collaborate with all levels across the company to optimize partner relationship.; Collaborate with internal stakeholders at all levels.; Coordinate with internal legal, finance, product and procurement teams.; Work directly with key internal stakeholders, executives, and senior partner executives.
Communication Scope
communication of strategic needs and objectives; ongoing education and communication to all levels of partner support
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