Aircall

SaaS

StrategicPartnerAccountManagerDACH

Berlin, Germany FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid candidates.

The Brief

“Strategic Partner Account Manager DACH at Aircall. Skills: Strategic Partner Account Management, Revenue Generation, Partner Relationship Management. Identify, recruit, and onboard new Channel Partners. Develop and implement effective partner onboarding programs”

What You'll Achieve.

Drive revenue; Resolve issues faster; Scale customer-facing teams; Grow the pipeline and revenue through our Channel partners and Agencies; Achieve mutually agreed-upon revenue targets

Industry & Context.

SaaS
Problems you'll solve

Analytical and strategic thinking abilities

What They're Looking For.

Must Have

Native German language, English fluent, At least 2-3 years of experience, ideally in partnership development, in a competitive, data-driven environment, Understanding of SaaS business models, Interest in technology, Analytical and strategic thinking abilities, KPI driven approach, Excellent communication, negotiation, and interpersonal skills

Nice to Have

AI Voice Agent, AI Assist, AI Assist Pro

What You'll Do.

and onboard new Channel Partners

Develop and implement effective partner onboarding programs

Educate partners on Aircall's products

Build and maintain strong

long-lasting relationships with key stakeholders within partner organizations

Serve as the primary point of contact for assigned partners

Conduct regular business reviews with partners

Develop and execute joint business plans with partners to achieve mutually agreed-upon revenue targets

Provide ongoing sales enablement

and support to partners

Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners

Track and report on partner performance metrics

Accurately forecast partner sales

Provide regular reports on partner performance

and market insights to management

Contribute to the ongoing development and refinement of the channel partner program

Work cross-functionally with Marketing

and GTM teams to support partner needs and program enhancements

Stay informed about industry trends

competitive landscape

and best practices in channel management

How You'll Work.

Team & Collaboration

Collaborating with Sales, Marketing, and Outbound to ensure smooth execution and sustained growth in the region; Collaborate with internal sales teams to ensure seamless hand-off and co-selling opportunities with partners; Work cross-functionally with Marketing, Product, and GTM teams to support partner needs and program enhancements

Communication Scope

Excellent communication, negotiation, and interpersonal skills

Full Job Description

## Description Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We’re redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace. Our momentum comes from a simple idea: help teams work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call work, and AI Assist Pro delivers real-time guidance so people can do their best work. The result is higher revenue, faster resolutions, and teams that scale with confidence. Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We’ve built a product customers love and a business that’s scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines. At Aircall, you’ll join a company in motion. We’re ambitious, product-driven, and execution-focused, with visible impact, fast decisions, and real growth. How we work at Aircall: We’re customer-obsessed, data-driven, and focused on delivering meaningful outcomes. We value ownership, continuous learning, and thoughtful speed. If you thrive in a collaborative, fast-moving environment where trust and impact matter, you’ll feel at home here. We are seeking a driven and dynamic individual to join our DACH Partnerships team in the Berlin office. You will play a pivotal role in our regional growth and development of one of our largest partner ecosystems.  As a Partner Account Manager, you will help us grow the pipeline and revenue through our Channel partners and Agencies (also defined as System Integrators, Solution Partners, Digital Consulting firms etc).  Your leadership & knowledge of the market will help drive the go-to-market strategy, colla

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