Samsara
Technology
StrategicImplementationConsultant-PublicSector
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Strategic Implementation Consultant - Public Sector at Samsara. Skills: Customer Success, Implementation, Public Sector. Manage the deployment of Samsara technology. Enable customers to achieve quick time to value”
What You'll Achieve.
Increase safety; Increase efficiency; Increase sustainability
Industry & Context.
Problem solving
10-20% travel within the US
What They're Looking For.
Must Have
6+ years of experience in a senior Customer Success, account management, or strategic consulting role, Experience supporting or working with technical products, Excellent consultative skills with experience in end to end system implementations, Proven track record of building trust and communicating effectively with a wide variety of stakeholders, Bachelor’s degree from a 4-year institution
Nice to Have
Enterprise SaaS experience preferred
What You'll Do.
Manage the deployment of Samsara technology
Enable customers to achieve quick time to value
Create a roadmap to increase product usage
Track implementation progress
Track product adoption
Run training sessions
Demonstrate Samsara’s technology
Work through challenges with executives
Work through challenges with day-to-day users
Juggle multiple customer engagements
Work cross-functionally to deliver an exceptional experience
Deeply understand the Samsara platform’s capabilities
Explain Samsara platform capabilities to customers
Champion cultural principles
Role model cultural principles
Embed cultural principles
How You'll Work.
Team & Collaboration
Cross-functional teams; Sales; Support; Sales Engineering; Product
Communication Scope
Customer-facing communication; Executive presentations; User training
Process & Methodology
Roadmap planning
Full Job Description
Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Samsara’s Public Sector Customer Success team advises and guides our largest customers, ensuring they adopt Samsara and continuously gain business value from our products. We are the trusted point of contact for Samsara’s strategic customers throughout their lifecycle: onboarding, adoption, advocacy, and renewal. In this role, you will be part of our Implementation team, responsible for helping Enterprise customers deploy and adopt our IoT solutions for their fleet and industrial assets. Picking up where our sales teams leave off, you will own the customer relationship and ensure a successful deployment of Samsara's solution. Your customers span the entire range of government organizations, including K12 schools, departments of transportation, solid waste, public works, fire departments, and many others. All the while building relationships with the customer, helping them learn our system and overall ensuring a successful customer r
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