Palm Venture Studios
StrategicImplementationConsultant
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“Strategic Implementation Consultant at Palm Venture Studios. Skills: strategy, implementation, customer success, operational transformation, AI-native workflows. Lead end-to-end implementation of StartupOS solutions for customers. Serve as the primary point of contact post-sale”
What You'll Achieve.
leading to massive value for our customers; ensuring implementations deliver measurable positive outcomes; Deliver measurable value throughout the engagement lifecycle; Direct ownership of customer outcomes and implementation success
Industry & Context.
analytical thinking; structured problem-solving ability; solving complex operational problems
What They're Looking For.
Must Have
5+ years of experience in consulting, implementation, strategy, operations, or customer transformation roles, Background from a top-tier consulting firm or similarly rigorous environment (e. g. , McKinsey, Bain, BCG, Deloitte, Accenture, etc. ), Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholders, program management and client execution capabilities, Exceptional communication, executive presence, and stakeholder management skills, Ability to operate effectively in fast-moving, ambiguous environments, analytical thinking and structured problem-solving ability, Comfort working across both strategic and operational conversations, High ownership mindset with attention to detail, Curiosity and enthusiasm around AI-native business models and emerging technologies
Nice to Have
Management consulting, Strategic operations, Enterprise implementation or transformation work, Customer success in complex SaaS or platform environments, Venture ecosystem exposure, Workflow automation or operational optimization experience
What You'll Do.
Lead end-to-end implementation of StartupOS solutions for customers
Serve as the primary point of contact post-sale
Guide customers through onboarding
Manage implementation timelines
and program execution
Translate customer workflows and pain points into tailored AI-enabled solutions
Deliver measurable value throughout the engagement lifecycle
Partner closely with sales
Provide structured feedback to influence product roadmap and implementation strategy
Help develop repeatable implementation frameworks and best practices
Identify expansion opportunities based on customer outcomes and evolving needs
How You'll Work.
Team & Collaboration
Partner closely with sales, product, and technical teams; Close collaboration with leadership and cross-functional teams
Communication Scope
Exceptional communication; executive presence
Process & Methodology
program management, client execution, Manage implementation timelines, deliverables, and program execution
Full Job Description
StartupOS is building toward the vision of the “one-person unicorn” — a future where human and AI employees work seamlessly together to build and scale companies. We are developing an AI-native operating system that enables companies to deploy and manage networks of intelligent agents operating within a shared context layer, allowing them to coordinate and execute across business functions. StartupOS is early, ambitious, and fast-moving, with leadership and team members from companies including Airbnb, Adobe, Clari, Box, and Intuit. We operate using a “pod” model — small, focused teams aligned to specific market opportunities, built to move quickly and deliver meaningful outcomes. This role reports directly to [Ben Sardella](https://www.linkedin.com/in/bensardella/). ### The Role StartupOS is hiring a Strategic Implementation Consultant to lead customer engagements within a pod focused on venture capital and investor workflows. This role sits at the intersection of: * strategy * implementation * customer success * and operational transformation that leads to massive value for our customers You will serve as the primary post-sale partner to customers, helping guide onboarding, deployment, workflow design, adoption, and ongoing value realization. The StartupOS platform is intentionally flexible and adaptable to each customer’s operating model. You will help customers translate business problems into practical AI-native workflows while ensuring implementations deliver measurable positive outcomes. This is a highly consultative role ideal for someone who enjoys solving complex operational problems, working closely with senior stakeholders, and helping shape how an emerging category scales. ### Why This Role Matters The future of work will be built around coordinated AI workforces embedded across every function of a business. StartupOS is building the platform and operating model that makes that future possible. This role is an opportunity to work directly with innovativ
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