Palm Venture Studios

StrategicImplementationConsultant

Chicago, Illinois, United States; Houston, Texas, United States; United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Strategic Implementation Consultant at Palm Venture Studios. Skills: strategy, implementation, customer success, operational transformation, AI-native workflows. Lead end-to-end implementation of StartupOS solutions for customers. Serve as the primary point of contact post-sale”

What You'll Achieve.

leading to massive value for our customers; ensuring implementations deliver measurable positive outcomes; Deliver measurable value throughout the engagement lifecycle; Direct ownership of customer outcomes and implementation success

Industry & Context.

Problems you'll solve

analytical thinking; structured problem-solving ability; solving complex operational problems

What They're Looking For.

Must Have

5+ years of experience in consulting, implementation, strategy, operations, or customer transformation roles, Background from a top-tier consulting firm or similarly rigorous environment (e. g. , McKinsey, Bain, BCG, Deloitte, Accenture, etc. ), Experience working with venture capital firms, family offices, financial services organizations, or executive stakeholders, program management and client execution capabilities, Exceptional communication, executive presence, and stakeholder management skills, Ability to operate effectively in fast-moving, ambiguous environments, analytical thinking and structured problem-solving ability, Comfort working across both strategic and operational conversations, High ownership mindset with attention to detail, Curiosity and enthusiasm around AI-native business models and emerging technologies

Nice to Have

Management consulting, Strategic operations, Enterprise implementation or transformation work, Customer success in complex SaaS or platform environments, Venture ecosystem exposure, Workflow automation or operational optimization experience

What You'll Do.

Lead end-to-end implementation of StartupOS solutions for customers

Serve as the primary point of contact post-sale

Guide customers through onboarding

Manage implementation timelines

and program execution

Translate customer workflows and pain points into tailored AI-enabled solutions

Deliver measurable value throughout the engagement lifecycle

Partner closely with sales

Provide structured feedback to influence product roadmap and implementation strategy

Help develop repeatable implementation frameworks and best practices

Identify expansion opportunities based on customer outcomes and evolving needs

How You'll Work.

Team & Collaboration

Partner closely with sales, product, and technical teams; Close collaboration with leadership and cross-functional teams

Communication Scope

Exceptional communication; executive presence

Process & Methodology

program management, client execution, Manage implementation timelines, deliverables, and program execution

Full Job Description

StartupOS is building toward the vision of the “one-person unicorn” — a future where human and AI employees work seamlessly together to build and scale companies. We are developing an AI-native operating system that enables companies to deploy and manage networks of intelligent agents operating within a shared context layer, allowing them to coordinate and execute across business functions. StartupOS is early, ambitious, and fast-moving, with leadership and team members from companies including Airbnb, Adobe, Clari, Box, and Intuit. We operate using a “pod” model — small, focused teams aligned to specific market opportunities, built to move quickly and deliver meaningful outcomes. This role reports directly to [Ben Sardella](https://www.linkedin.com/in/bensardella/). ### The Role StartupOS is hiring a Strategic Implementation Consultant to lead customer engagements within a pod focused on venture capital and investor workflows. This role sits at the intersection of: * strategy * implementation * customer success * and operational transformation that leads to massive value for our customers You will serve as the primary post-sale partner to customers, helping guide onboarding, deployment, workflow design, adoption, and ongoing value realization. The StartupOS platform is intentionally flexible and adaptable to each customer’s operating model. You will help customers translate business problems into practical AI-native workflows while ensuring implementations deliver measurable positive outcomes. This is a highly consultative role ideal for someone who enjoys solving complex operational problems, working closely with senior stakeholders, and helping shape how an emerging category scales. ### Why This Role Matters The future of work will be built around coordinated AI workforces embedded across every function of a business. StartupOS is building the platform and operating model that makes that future possible. This role is an opportunity to work directly with innovativ

Free ATS check

Applying for this Strategic Implementation Consultant role?

Most applicants get filtered before a human reads their resume. See if yours makes the cut.

ANONYMOUS · UNFILTERED

What do employees actually say about Palm Venture Studios?

Real rants from real employees. Read before you apply.

Read Company Rants →