Datavant
Healthcare
StrategicEngagementLead
Neural analysis suggests this role is
optimal for Senior candidates.
“Strategic Engagement Lead at Datavant. Skills: Customer success, Value realization, Customer retention, Customer satisfaction. Own account management. Own value management”
What You'll Achieve.
Drive meaningful outcomes; Drive measurable outcomes; Maximize customer value; Accelerate time to patient impact; Accelerate time to business impact; Foster long-term relationships; Foster expansive relationships; Increase product adoption; Increase customer satisfaction; Improve health scores; Achieve commercial outcomes; Achieve post-sale activities
Industry & Context.
Problem solving
Post-offer health screenings, Proof of vaccinations, Completion of vaccinations
What They're Looking For.
Must Have
7+ years experience healthcare technology, 7+ years customer facing roles, Experience working within RWD health analytic companies, Experience working within CROs, Experience working within systems integrators healthcare, Application of RWD pharmaceutical, Application of RWD life sciences, Application of RWE pharmaceutical, Application of RWE life sciences, Understanding of drug development, Understanding of clinical trials
Nice to Have
Living within commutable distance NYC office, Able to commute to office, Able to commute to client sites
What You'll Do.
Own account management
Drive value realization
Accelerate time to patient impact
Accelerate time to business impact
Foster long-term relationships
Foster expansive relationships
Maximize product adoption
Improve customer satisfaction
Improve health scores
Work with cross-functional partners
Influence product strategies
Influence sales strategies
Take self-service approach
Maintain internal relationships
Maintain external relationships
Create customer-centricity culture
How You'll Work.
Team & Collaboration
Cross-functional partners; Account teams
Communication Scope
Communicator; Presenter
Process & Methodology
Program management, Project management
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. What We’re Looking For We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.). What You Will Do Own account management and value management for a dedicated account portfolio of up to 15 accounts in our biopharma segment, with a special focus on end-to-end acceleration of value within your portfolio. Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals Excel in advanced program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when a
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