Datavant
Healthcare
StrategicEngagementLead
Neural analysis suggests this role is
optimal for Senior candidates.
“Strategic Engagement Lead at Datavant. Skills: Customer success, Value realization, Customer retention, Customer satisfaction. Own account management. Own value management”
What You'll Achieve.
Maximize value; Accelerate time to patient impact; Accelerate business impact; Foster long-term relationships; Foster expansive relationships; Drive renewals; Drive adoption; Drive advocacy; Drive retention
Industry & Context.
Problem solving
What They're Looking For.
Must Have
3+ years healthcare technology, 3+ years customer facing roles, Experience RWD health analytic companies, Experience CROs, Experience systems integrators, Application RWD/RWE life sciences, Understanding AI data models
Nice to Have
Proven ability build trust-based relationships, Seasoned strategic program manager, Seasoned project manager, Connect the dots thinking, Expand relationships beyond direct contacts, Rapport-building, Demonstrated ownership complex accounts, Demonstrated ownership high-value accounts, Strategic thinker connect trends, Effective internal communication, Empathetic internal communication, Effective external communication, Empathetic external communication
What You'll Do.
Own account management
Drive value acceleration
Understand customer goals
Understand customer strategies
Excel in program management
Excel in decision-making
Balance analysis with speed
Prioritize effectively
Escalate complex edge cases
Influence future lifetime value
Drive product adoption
Drive customer satisfaction
Drive clarity for customers
Drive scalability for customers
Drive clarity for business
Drive scalability for business
Work with cross-functional partners
Influence product strategies
Influence sales strategies
Take self-service approach
Navigate questions internally
Navigate questions externally
Maintain internal relationships
Maintain external relationships
Create customer-centricity culture
How You'll Work.
Team & Collaboration
Cross-functional partners; Account teams
Communication Scope
Communication; Presentation
Process & Methodology
Program management, Project management
Full Job Description
Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare. We are looking for an experienced Strategic Engagement Lead who thrives in a fast-paced environment. Strategic Engagement is the value engine of Datavant Life Sciences. We are accountable for driving meaningful, measurable outcomes for our customers by aligning our products and services with their strategic objectives—maximizing value, accelerating time to patient and business impact, and fostering long-term, expansive relationships. As such, we need an experienced relationship management individual who can drive success for our customers. This role includes responsibilities for commercial outcomes (e.g., value realization, customer satisfaction, renewals, etc.) and post-sale activities (e.g., delivery, adoption, advocacy, retention, etc.). You Will: Own account management and value management for a dedicated account portfolio of up to 50 accounts in our ecosystem segment, with a special focus on end-to-end acceleration of value within your portfolio. Lead with curiosity and dive deep into learning and understanding the goals and strategies of our customers and how our solutions and products support those goals Excel in program management and decision-making, balancing thoughtful analysis with speed to execution, appropriately prioritizing, and knowing when and how to escalate complex edge cases e
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