StrategicCustomerSuccessManager

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: Our Strategic Customer Success Managers are instrumental in delivering and articulating customer value, acting as strategic and consultative partners to our largest, most complex customers. They work closely with these customers to understand their unique challenges, advise on leveraging Samsara solutions effectively, and drive measurable outcomes in the form of customer renewals and expansions. This role is within the Strategic Customer Success team, ensuring a heightened focus on addressing the needs of our most critical accounts. It is cross-functional, collaborating closely with Sales, Support, Sales Engineering, and Product teams to ensure long-term customer success. You should apply if: You want to impact the industries that run our world: Every phone call you answer and every email you send can affect whether truck drivers deliver goods on time and without accidents, whether students get dropped off safely from school, or whe