Sensor Tower
Technology
StrategicConsultantLATAM
“Strategic Consultant - LATAM at Sensor Tower. Skills: Customer relationship management, Strategic planning, Value realization. Lead executive-level engagements. Align product usage with business goals”
What You'll Achieve.
Maintain partnerships with key accounts; Achieve critical business outcomes; Drive value realization; Ensure customer satisfaction; Ensure customer retention; Strengthen brand loyalty; Drive partnership growth
Industry & Context.
Analytical thinking
Willing to travel 15–20%, Work fully remote
What They're Looking For.
Must Have
Bachelor's degree required, Fluency in English, Fluency in Spanish, Fluency in Portuguese
Nice to Have
Extensive customer service management background, Proven track record leading brand relationships, Experience strengthening brand loyalty, Experience driving long-term partnership growth, Experience managing day-to-day client relationships, Expertise navigating digital engagement, Analytical thinking ability, Excellent time management skills, Ability to prioritize tasks, Ability to meet deadlines, Exceptional communication skills
What You'll Do.
Lead executive-level engagements
Align product usage with business goals
Align product usage with industry trends
Align product usage with transformation initiatives
Develop Strategic Success Plans
Deliver Strategic Success Plans
Drive measurable impact
Identify key initiatives
Recommend key initiatives
Expand customer value
Expand business impact
Act as data storyteller
Bring metrics to life
Provide customized use case adoption
Provide white glove service
Collaborate with Account Directors
Guide strategic account planning
Ensure long-term customer satisfaction
Ensure long-term customer retention
Translate complex customer data
Translate product insights
Identify at-risk scenarios
Drive proactive risk mitigation
Drive proactive renewal strategies
Leverage industry knowledge
Leverage customer knowledge
Provide best practices
Guide global brands through digital transformation
Contribute to development of reusable strategic assets
Contribute to development of customer playbooks
How You'll Work.
Team & Collaboration
Cross-functional collaboration; Collaborate with Account Directors
Communication Scope
Executive-level engagements; Executive narratives; Presentation; Writing; Speaking
Process & Methodology
Strategic planning engagements
Applying for this Strategic Consultant - LATAM role?
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