Deloitte
Financial Services
StrategicCommunicationsLead–TransformationalChange(2-YearContract)
Neural analysis suggests this role is
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“Strategic Communications Lead – Transformational Change (2-Year Contract) at Deloitte. Skills: Strategic Communications, Transformational Change Communication, Narrative Development, Enterprise Communication Architecture, Behavioural-Led Communication. Own the programme Narrative. Develop and sustain a single, trusted narrative that aligns leadership and employees around the ambition, ensuring consistency across all business units and geographies.”
What You'll Achieve.
Programme achieving defined and ambitious Objectives and Key Results (OKRs); Embedding clarity, alignment, and momentum across a large, diverse organisation; Drive awareness, understanding, and behavioural shift; Reduce resistance, build trust, and drive adoption; Maximise engagement and effectiveness of communication strategies
Industry & Context.
Distil complexity into clear, inspiring, and action-oriented communication
This role is a 2-Year Contract, May require travel across East and West Africa
What They're Looking For.
Must Have
6+ years’ experience in strategic communications, change communications, or corporate affairs within complex, matrixed organisations, Bachelor's degree in communication or related field, Proven track record of leading communications for enterprise-wide transformation programmes, spanning: Technology / digital transformation, Operating model redesign, Process optimisation, Culture and behavioural change, experience working across Sub-Saharan Africa, with the ability to navigate regional nuances and cultural dynamics effectively, Exceptional storyteller and narrative architect, Cross-cultural influence and stakeholder engagement, Enterprise communication design expertise, Behavioural-led communication approach, Multi-channel campaign leadership, Data-driven and outcome-oriented, Executive presence and advisory capability
Nice to Have
Experience within a partnership model (e. g. , professional services) and/or top-tier communications / PR agency highly advantageous, Exposure to large, multinational corporate environments with senior stakeholder engagement
What You'll Do.
Own the programme Narrative
Develop and sustain a single
trusted narrative that aligns leadership and employees around the ambition
ensuring consistency across all business units and geographies.
Translate multi-dimensional change programmes (technology
and behaviour) into compelling
audience-relevant storytelling.
Design Enterprise-Grade Communication Architecture
Build structured communication frameworks
and messaging architectures that enable disciplined
scalable execution across a complex organisation.
Align communication strategy to OKRs
ensuring clear line-of-sight between strategic objectives and day-to-day messaging.
Lead High-Impact Communication Campaigns
Design and execute integrated
multi-channel campaigns that drive awareness
and behavioural shift.
Oversee a sophisticated communication ecosystem including executive town halls
micro-content strategies
and digital engagement platforms.
Drive Behavioural Change Through Insight-Led Messaging
Apply behavioural science and audience segmentation to craft targeted messaging that reduces resistance
Ensure communications resonate across diverse
cross-cultural audiences in a Sub-Saharan African context.
Create Best-in-Class Content
multi-format materials (executive scripts
dashboards) tailored to different stakeholder groups
personas and learning preferences.
Ensure messaging is consistent
and aligned across all channels.
Enable and Elevate Leadership Communication
Equip executives and senior leaders with world-class communication toolkits
including talking points
and guidance for navigating complex or sensitive conversations.
Act as a trusted advisor to leadership on communication strategy and positioning.
Establish robust feedback loops (pulse surveys
readiness assessments
analytics) to evaluate impact.
Continuously refine communication strategies based on data-driven insights to maximise engagement and effectiveness.
How You'll Work.
Team & Collaboration
Align leadership and employees around the ambition; Build alignment across diverse leadership teams, geographies, and cultures; Partnering with executive leadership
Communication Scope
Architect and lead end-to-end communication for a complex, multi-pillar enabling area modernisation programme; Shape communications across technology, operating model, process, and behavioural change at scale; Translate complex change agendas into clear, compelling, and actionable narratives; Mobilise stakeholders across multiple geographies and cultures; Design and execution of an integrated communication strategy; Translate complex change agendas into clear, compelling, and actionable narratives; Own the programme Narrative; Develop and sustain a single, trusted narrative; Translate multi-dimensional change programmes into compelling, audience-relevant storytelling; Design Enterprise-Grade Communication Architecture; Build structured communication frameworks, governance models, and messaging architectures; Align communication strategy to OKRs; Lead High-Impact Communication Campaigns; Design and execute integrated, multi-channel campaigns; Drive Behavioural Change Through Insight-Led Messaging; Craft targeted messaging; Create Best-in-Class Content; Deliver high-quality, multi-format materials; Ensure messaging is consistent, engaging, and aligned across all channels; Enable and Elevate Leadership Communication; Equip executives and senior leaders with world-class communication toolkits; Act as a trusted advisor to leadership on communication strategy and positioning; Measure, learn, and optimise communication strategies; Exceptional storyteller and narrative architect; Distil complexity into clear, inspiring, and action-oriented communication; Cross-cultural influence and stakeholder engagement; Enterprise communication design expertise; Behavioural-led communication approach; Multi-channel campaign leadership; Data-driven and outcome-oriented; Executive presence and advisory capability
Process & Methodology
Lead the design and execution of an integrated communication strategy anchored in the programme achieving defined and ambitious Objectives and Key Results (OKRs), Lead communications for enterprise-wide transformation programmes
Full Job Description
At Deloitte, our Purpose is to make an impact that matters for our clients, our people, and society. This is the lens for which our global strategy is set. It unites Deloitte professionals across geographies, businesses, and skills. It makes us better at what we do and how we do it. It enables us to deliver on our promises to stakeholders, while creating the lasting impact we seek. Harnessing the talent of 450,000+ people located across more than 150 countries and territories, our size and scale puts us in a unique position to help change the world for the better—by bringing together the services we provide, the societal investments we make, and the collaborations we advance through our ecosystems. Deloitte offers career opportunities across Audit & Assurance (A&A), Tax & Legal (T&L) and our Consulting services business, which is made up of Strategy, Risk & Transactions Advisory (SR&T) and Technology & Transformation (T&T). Are you ready to apply your knowledge and background to exciting new challenges? From learning to leadership, this is your chance to take your career to the next level. We are seeking an exceptional Strategic Communications Lead to architect and lead end-to-end communication for a complex, multi-pillar enabling area modernisation programme. This role is designed for a high-impact professional who thrives at the intersection of strategy, storytelling, and enterprise change, and who has demonstrably shaped communications across technology, operating model, process, and behavioural change at scale. This is a unique opportunity to play a pivotal role in embedding clarity, alignment, and momentum across a large, diverse organisation operating in Sub-Saharan Africa, with direct exposure to senior leadership in a fast-evolving, collaborative environment. The Opportunity: You will lead the design and execution of an integrated communication strategy anchored in the programme achieving defined and ambitious Objectives and Key Results (OKRs)—translating co
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