Delivery Hero

e-commerce

StrategicAccountManagerRetail

belgrade, central serbia, serbia FULL TIME Remote Friendly
The Brief

“Strategic Account Manager - Retail at Delivery Hero. Skills: Sales, Account Management, Business Development, E-commerce, Retail. Establish excellent relationships with Glovo’s partners through consistent and proactive communication, identifying their needs and building engagement (Partner’s meetings and business reviews).. Evaluate, follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.”

What You'll Achieve.

Grow one of Glovo’s most exciting and diverse verticals; Drive partner acquisition, business growth and performance; Build something big, fast; Reach your goals and company OKRs; Make your partners grow; Improve Glovo’s revenue

Industry & Context.

e commerce
Eligibility Requirements

Work from home two days a week, Work from anywhere for up to three weeks a year

What They're Looking For.

Must Have

3–5 years in sales, account management or business development, Experience in e-commerce, retail, FMCG or fast-paced tech, Proven ability to close deals and grow partner performance, Proactive, data-driven, and obsessed with making things happen, commercial acumen — ability to translate GMV into media value, pitch bundled solutions, and handle objections., Fluent communicator — both internally (with senior stakeholders) and externally (with C-level brand partners)., Fluent in Serbian and English

What You'll Do.

Establish excellent relationships with Glovo’s partners through consistent and proactive communication

identifying their needs and building engagement (Partner’s meetings and business reviews).

follow up and build reports of your portfolio and KPIs periodically. Take actions to reach your goals and company OKRs.

Draw and execute plans

making your partners grow through promos negotiations

marketing activations and menu performance (selling items

cross selling and upselling).

Ensure that Glovo has the best content by signing partnerships with partners

Optimize Glovo visibility through marketing actions with our partners

Improve Glovo’s revenue through commission renegotiation and selling assets.

build action plans and follow up on churned and inactive partners.

Improve operational efficiency of our partners by making sure we always deliver the best service to our customers.

How You'll Work.

Team & Collaboration

Actively collaborate with your colleagues and learn from each other in a supportive environment that allows you to grow, develop and make a difference.

Communication Scope

Fluent communicator — both internally (with senior stakeholders) and externally (with C-level brand partners).; Fluent in Serbian and English

Free ATS check

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