H1
Pharma
StrategicAccountManager(Pharma)
“Strategic Account Manager (Pharma) at H1. Skills: Account Management, Sales, Client Relationship Management. Own and grow a portfolio of H1’s most critical customer relationships. Act as a trusted advisor to senior stakeholders”
What You'll Achieve.
Drive account expansion; Maximize client impact; Deliver measurable value; Achieve optimal patient outcomes; Accelerate equitable and inclusive drug development lifecycle; Exceeding targets
Industry & Context.
Required to be on-site in office in Copenhagen, Willingness and ability to travel to customer sites approximately 20% of the time, Fluent in Danish and English, Based in Copenhagen with the right to work in Denmark
What They're Looking For.
Must Have
8+ years of experience in B2B enterprise SaaS account management, Demonstrated success managing and growing a multi-million-dollar portfolio of strategic enterprise accounts, executive presence with the ability to engage, influence, and build trust with C-suite stakeholders, Proven track record of driving expansion ARR within large enterprise accounts through strategic account planning and value realization, commercial acumen, including experience with complex deal negotiation, pricing strategy, and revenue forecasting, Strategic thinker who thrives in a fast-paced, cross-functional environment, balancing customer advocacy with revenue growth objectives, Experience applying value-based selling methodologies to demonstrate measurable business impact, Willingness and ability to travel to customer sites approximately 20% of the time, Fluent in Danish and English, based in Copenhagen with the right to work in Denmark
Nice to Have
preferably within Life Sciences data, Pharma, or Medical Affairs environments
What You'll Do.
Own and grow a portfolio of H1’s most critical customer relationships
Act as a trusted advisor to senior stakeholders
Drive account expansion across business units
Strengthen long-term partnerships and maximize client impact
Serve as the executive-level point of contact for strategic accounts
trusted partnerships across C-Suite
and Business Unit leaders
Ensure account retention by leading Executive Business Reviews
Navigate renewals and proactively addressing risks to customer retention
Act as H1's ambassador within customer steering committees
Develop and execute multi-year account strategies
Expand H1’s footprint through cross-sell and upsell opportunities
Identify and drive new business within existing accounts
Gain a deep understanding of customer initiatives
and emerging business needs
Partner with H1’s Legal
and Revenue Operations teams to negotiate renewals
and complex agreements
data-driven feedback to Product
and Customer Success teams
Represent customer perspectives internally
Accurately forecast quarterly revenue and pipeline for your accounts
Maintain rigorous CRM hygiene and deal progression updates
Partner with Customer Success and Implementation teams to ensure seamless onboarding
and ongoing engagement
Become a subject-matter expert in H1’s products
and value proposition
How You'll Work.
Team & Collaboration
Work in partnership with colleagues and customers; Partner with H1’s Legal, Finance, and Revenue Operations teams; Provide feedback to Product, Marketing, and Customer Success teams; Represent customer perspectives internally; Partner with Customer Success and Implementation teams
Communication Scope
Executive-level communication
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