Company
health insurance
StrategicAccountManager
Neural analysis suggests this role is
optimal for Mid candidates.
“Strategic Account Manager. Skills: account management, sales, client relationship management, strategic planning, presentation development, negotiation. Manages, plans and implements a block of highly, complex, large group accounts to meet specified targets and service accounts to expand the business and meet corporate and divisional sales/renewal objectives. acting as a consultant to strategic accounts, retaining and selling all lines of business (health and ancillary) and retaining, servicing ”
What You'll Achieve.
meet specified targets; expand the business; meet corporate and divisional sales/renewal objectives; retain and sell all lines of business; retain, service and upgrade existing group accounts; maintain the highest level of retention with our group accounts; attain the retention goals of the company; promote accurate and expedient group renewals; increase product offering in group health accounts; increase to specified targets and divisional and/or corporate goals; help the company in achieving its membership goals
Industry & Context.
problem solving; decision-making
Must be able to travel 70% of time within the state and 10% of time out of state, This includes occasional overnight stays, Residency in or relocation to Louisiana is preferred for all positions, Perform other job-related duties as assigned, Job duties are performed in a normal and clean office environment with normal noise levels, Work is predominately done while standing or sitting, background and pre-employment drug screening after an offer has been extended and prior to hire, records may be verified and information checked with agencies including but not limited to the Social Security Administration, criminal courts, federal, state, and county repositories of criminal records, Department of Motor Vehicles and credit bureaus, individuals who have been convicted of a felony crime involving dishonesty or breach of trust are prohibited from working in the insurance industry unless they obtain written consent from their state insurance commissioner, A pre-employment drug screen will be required and any offer is contingent upon satisfactory drug testing results
What They're Looking For.
Must Have
Bachelor's in Business or a related field, 4 years of related experience can be used in lieu of a Bachelor’s degree, 4 years of experience in account management, sales, or client relationship management within the health insurance or employee benefits space is required, Experience developing and sustaining credibility and relationships with consultants, customers, the sales team and all levels of the internal organization, Able to create and conduct effective presentations, Experience developing and monitoring objectives, strategies and implementing action plans to achieve goals, Experience with MS Word, Excel, Outlook and PowerPoint, Clear and concise verbal, written, presentation and communication skills, Experience facilitating decision-making and presentations in a large group setting, Demonstrated skills in coordination, problem solving, decision-making and negotiation, Must be able to travel 70% of time within the state and 10% of time out of state, A valid Louisiana state health and life insurance license is required, The ability to comprehend, document, calculate, visualize, and analyze are required
Nice to Have
Knowledge of self-funded products and stop loss is strongly preferred, Certified Health Consultant, HIAA or other industry courses is preferred
What You'll Do.
plans and implements a block of highly
large group accounts to meet specified targets and service accounts to expand the business and meet corporate and divisional sales/renewal objectives
acting as a consultant to strategic accounts
retaining and selling all lines of business (health and ancillary) and retaining
servicing and upgrading existing group accounts
working closely with the assigned account executive as the primary project manager to develop tactical plans and execute the account strategy developed
Establishes and enhances good relationships with existing groups and producers in order to maintain the highest level of retention with our group accounts
Accountable for complying with all laws and regulations
Coordinates and facilitates the group renewal process
serves as the main contact person for organizing meetings that will include the appropriate internal personnel and major decision makers within the group in order to attain the retention goals of the company
Conducts employee enrollment meetings and answers related benefit questions
Analyzes client needs in order to develop
design and recommend or implement product improvements or additions
makes presentations to producers and existing customers by providing a comprehensive analysis of benefits and rates
introducing and selling ancillary products to increase product offering in group health accounts
recommending additional coverage to existing groups and brokers to increase to specified targets and divisional and/or corporate goals
Negotiates with the client and Underwriting regarding the price or rates for specific plans and options
develops alternative plans or modification to lower the rates
Assists in the organization and participation of office visits for prospective or renewing groups
Maintains updated and accurate records of all telephone conversations
and/or documents sent to all internal and external contacts via the corporate automated tracking system
How You'll Work.
Team & Collaboration
working closely with the assigned account executive; in contact with: Other staff members in the regional offices, Customer service, Underwriting, Provider Contracting and any other department as needed; in contact with: Brokers, Group Leaders & Employees, Group Management Executives and decision makers, Network providers; serves as the main contact person for organizing meetings that will include the appropriate internal personnel and major decision makers within the group; Assists in the organization and participation of office visits for prospective or renewing groups by determining home office staff participants
Communication Scope
Clear and concise verbal, written, presentation and communication skills; presentation skills
Process & Methodology
primary project manager to develop tactical plans and execute the account strategy developed, Experience developing and monitoring objectives, strategies and implementing action plans to achieve goals
Full Job Description
We take great strides to ensure our employees have the resources to live well, be healthy, continue learning, develop skills, grow professionally and serve our local communities. We invite you to apply for a career with us. Residency in or relocation to Louisiana is preferred for all positions. _**POSITION PURPOSE**_ Manages, plans and implements a block of highly, complex, large group accounts to meet specified targets and service accounts to expand the business and meet corporate and divisional sales/renewal objectives by acting as a consultant to strategic accounts, retaining and selling all lines of business (health and ancillary) and retaining, servicing and upgrading existing group accounts, and working closely with the assigned account executive as the primary project manager to develop tactical plans and execute the account strategy developed. Establishes and enhances good relationships with existing groups and producers in order to maintain the highest level of retention with our group accounts. Accountable for complying with all laws and regulations. _**NATURE AND SCOPE**_ * This role does not manage people * This role reports to this job: REGIONAL DIRECTOR, GROUP AND INDIVIDUAL SALES * Necessary Contacts: In order to effectively fulfill this position, the incumbent must be in contact with: Other staff members in the regional offices, Customer service, Underwriting, Provider Contracting and any other department as needed to efficiently serve the customer or renew the group. Brokers, Group Leaders & Employees, Group Management Executives and decision makers, Network providers. _**QUALIFICATIONS**_ **Education** * Bachelor's in Business or a related field is required * Four years of related experience can be used in lieu of a Bachelor’s degree. **Work Experience** * 4 years of experience in account management, sales, or client relationship management within the health insurance or employee benefits space is required. Knowledge of self-funded products and sto
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