Mentimeter

SaaS

StrategicAccountManager

CA$115–165k ~AI est. Toronto, Ontario, Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Strategic Account Manager at Mentimeter. Skills: Account management, Revenue retention, Expansion, Executive engagement. Own portfolio of strategic enterprise accounts. Manage commercial responsibility for retention”

What You'll Achieve.

Revenue retention; Expansion; Long-term value creation

Industry & Context.

SaaS
Problems you'll solve

Analytical thinking

What They're Looking For.

Must Have

8+ years Enterprise SaaS sales, 8+ years strategic account management, Proven track record managing complex accounts, Demonstrated success driving retention, Demonstrated success driving expansion, Executive presence, Ability to influence senior decision makers, Experience leading complex commercial negotiations, Experience with multi-year agreements, High business acumen, Analytical thinking, Structured approach to account planning, Structured approach to portfolio management

What You'll Do.

Own portfolio of strategic enterprise accounts

Manage commercial responsibility for retention

Manage commercial responsibility for expansion

Develop comprehensive account plans

Map account stakeholders

Lead renewal strategy

Mitigate renewal risk

Ensure forecast accuracy

Identify expansion opportunities

Qualify expansion opportunities

Drive expansion opportunities

Lead commercial negotiations

Negotiate multi-year agreements

Build multi-threaded relationships

Maintain relationships with senior stakeholders

Conduct business reviews

Align on strategic priorities

Align on partnership roadmap

Translate customer objectives

Position commercial opportunities

Manage portfolio proactively

Act as commercial lead internally

Align adoption strategy

Align growth strategy

Maintain pipeline management

Maintain forecasting practices

Surface customer insights

How You'll Work.

Team & Collaboration

Internal teams; Senior Customer Success Managers; Cross-functional stakeholders; Product teams; Marketing teams; Leadership teams

Communication Scope

Executive engagement; Business reviews; Value positioning

Full Job Description

Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter is an engagement tool with a clear goal in mind. To turn presentations into conversations. Through real-time interactivity and clear visualizations, we get people to participate, engage and become more productive. Transforming all those passive meetings, airless classrooms and drawn out trainings into valuable and memorable moments. We truly believe that you achieve the best results by doing things together. And that successful leaders need to adopt a curious and collaborative mindset in order to get there. So with you at Mentimeter, you’ll be a big part of the ambition to help over 1 billion people listen, learn and work better together. Mentimeter’s Strategic Accounts represent our most complex and high-value enterprise partnerships. You will be part of building the first Strategic Accounts team in North America and work deeply with these Enterprise customers. These organizations operate across multiple business units, regions, and stakeholder layers, requiring executive alignment, structured account strategy, and proactive commercial leadership. As a Strategic Account Manager, you own the long-term commercial partnership for a focused portfolio of 5 to 10 strategic enterprise accounts. This is a senior, high-impact role. You are accountable for revenue retention, expansion, executive engagement, and long-te

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