Intecrowd

Tech / AI / Software

StrategicAccountManager

Canada Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Mid+ candidates.

The Brief

“Strategic Account Manager at Intecrowd. Skills: Customer account management, Revenue generation, Sales expansion, Upsells, Add-ons. Customer account management focused on revenue generation and opportunity pursuit. Managing a regional portfolio of engaged customers, with a focus on driving new sales expansion through upsells and add-ons within the AMS customer base service offerings”

What You'll Achieve.

Revenue generation; Opportunity pursuit; Driving new sales expansion through upsells and add-ons; Consistently achieving team sales goals such as opening & closing opportunities; Foster engagement and business growth

Industry & Context.

Tech / AI / Software
Eligibility Requirements

This remote role can be located anywhere within the U. S. to perform the required responsibilities.

What They're Looking For.

Must Have

Previous sales or business development experience in the Workday ecosystem is a MUST, Proven track record of consistently achieving team sales goals such as opening & closing opportunities, Proven account management / strategic planning experience, with demonstrated ability to support multiple customers effectively, Ability to engage at the C-Level, Proven ability to engage across corporate functions (AMS, Managing Professional Services, Executive Leadership, etc. )

Nice to Have

Workday roadmap knowledge

What You'll Do.

Customer account management focused on revenue generation and opportunity pursuit

Managing a regional portfolio of engaged customers

with a focus on driving new sales expansion through upsells and add-ons within the AMS customer base service offerings

leading scope pursuit using Sales Solution Architect

or Ramp to Prime opportunities to Business Development

Maintaining relationships with AMS customers and partnering with Workday RSD and CBAEs to ensure customer needs are met

Representing the company at regional Workday events to foster engagement and business growth

Owning new sales expansion within AMS (upsells & add ons)

Aligning with AMS Client Contact (ACC) to stay updated on customer needs

Attending Workday events within the region

Managing a high volume of multiple customers

Staying on top of any major changes within their customer’s organization to be able to effectively help align service offerings based on evolving needs

Understanding how the customer’s Workday roadmap can / will influence decisions and activities

Collaborating with Workday CBAEs to educate on Intecrowd capabilities and to partner on expansion opportunities

How You'll Work.

Team & Collaboration

Collaborate with internal teams to identify and pursue sales opportunities; Partnering with Workday RSD and CBAEs to ensure customer needs are met; Collaborate effectively and synergistically within designated teams; Working closely with Workday CBAEs to educate on Intecrowd capabilities and to partner on expansion opportunities; Collaborate with internal teams including: ACCs, Sales, AMS team and PS leaders

Communication Scope

Communicate clearly and concisely; Excellent verbal and written communication skills

Process & Methodology

Strategic planning

Full Job Description

Founded by former Workday clients, we value partnership and engagement as a cornerstone of our business. With years of functional and technical experience in all phases of Workday's deployment life cycle, we can determine the most efficient integration designs and rapid deployment strategies. We develop maintainable solutions and provide support for integration testing and updates for new Workday releases. The Strategic Account Manager (SAM) is responsible for customer account management focused on revenue generation and opportunity pursuit. The SAM will be responsible for managing a regional portfolio of engaged customers, with a focus on driving new sales expansion through upsells and add-ons within the AMS customer base service offerings. They will collaborate with internal teams to identify and pursue sales opportunities, negotiate, and close deals. The role also involves maintaining relationships with AMS customers and partnering with Workday RSD and CBAEs to ensure customer needs are met. Additionally, the SAM will represent the company at regional Workday events to foster engagement and business growth. Additionally, this role relies heavily on personal accountability for results, and a willingness to go ‘the extra mile’ for each and every customer. This remote role can be located anywhere within the U. S. to perform the required responsibilities. KEY EXPECTATIONS Own new sales expansion within AMS (upsells & add ons) Identify, leading scope pursuit using Sales Solution Architect, negotiate, and close deals. Pass Extend/BOW, Competitive, or Ramp to Prime opportunities to Business Development Maintain relationships with AMS customers and associated Workday RSD & CBAE's to uncover expansion opportunities Align with AMS Client Contact (ACC) to stay updated on customer needs. Attend Workday events within the region Manages a high volume of multiple customers using exceptional organizational and time management techniques Stay on top of any major changes within th

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