Behavox
Financial Services
StrategicAccountManager3
Neural analysis suggests this role is
optimal for Manager candidates.
“Strategic Account Manager 3 at Behavox. Skills: Account management, Enterprise SaaS, Regulatory compliance. Own commercial relationship. Manage delivery outcomes”
What You'll Achieve.
Protect business growth; Promote business growth; Maximize revenue; Maximize value; Activate data; Build solutions; Solve problems; Uncover opportunities; Ensure delivery outcomes; Achieve commercial performance; Achieve strategic growth; Ensure client satisfaction; Achieve account retention; Achieve account growth
Industry & Context.
Escalation management; Risk identification; Problem solving
What They're Looking For.
Must Have
Enterprise compliance technology, Unified controls frameworks, Communications surveillance, Trade surveillance, Compliant archiving, Policy management, Financial services regulatory environment, Multi-stakeholder account management, Commercial lifecycle management, Enterprise SaaS, Escalation management, Operational accountability
What You'll Do.
Own commercial relationship
Manage delivery outcomes
Drive commercial performance
Build executive relationships
Ensure strategic growth
Understand client journey
Deliver against needs
Position platform scope
Own relationship health
Own client satisfaction
Own account retention
Develop account strategy
Build retention strategy
Forecast ARR churn risk
Develop mitigation plans
Drive inbound expansion deals
Collaborate with Account Executives
Lead executive business reviews
Monitor account health
Identify account risk
Assess commercial risk
Assess operational risk
Assess relationship risk
Build intervention plans
Design executive reviews
Execute executive reviews
Develop retention strategy
Accurately forecast churn risk
Develop mitigation plans
Drive inbound expansion deals
Build commercial plays
Own client-facing narrative
Track client commitments
Hold internal teams accountable
How You'll Work.
Team & Collaboration
Collaboration with Account Executives; Collaboration with Product; Collaboration with Engineering; Collaboration with Support
Communication Scope
Executive business reviews; Client communication
Full Job Description
About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. About the Role Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks. Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewa
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