Behavox

Financial Services

StrategicAccountManager3

CA$115–175k ~AI est. Canada
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Manager candidates.

The Brief

“Strategic Account Manager 3 at Behavox. Skills: Account management, Enterprise SaaS, Regulatory compliance. Own commercial relationship. Manage delivery outcomes”

What You'll Achieve.

Protect business growth; Promote business growth; Maximize revenue; Maximize value; Activate data; Build solutions; Solve problems; Uncover opportunities; Ensure delivery outcomes; Achieve commercial performance; Achieve strategic growth; Ensure client satisfaction; Achieve account retention; Achieve account growth

Industry & Context.

Financial Services
Problems you'll solve

Escalation management; Risk identification; Problem solving

What They're Looking For.

Must Have

Enterprise compliance technology, Unified controls frameworks, Communications surveillance, Trade surveillance, Compliant archiving, Policy management, Financial services regulatory environment, Multi-stakeholder account management, Commercial lifecycle management, Enterprise SaaS, Escalation management, Operational accountability

What You'll Do.

Own commercial relationship

Manage delivery outcomes

Drive commercial performance

Build executive relationships

Ensure strategic growth

Understand client journey

Deliver against needs

Position platform scope

Own relationship health

Own client satisfaction

Own account retention

Develop account strategy

Build retention strategy

Forecast ARR churn risk

Develop mitigation plans

Drive inbound expansion deals

Collaborate with Account Executives

Lead executive business reviews

Monitor account health

Identify account risk

Assess commercial risk

Assess operational risk

Assess relationship risk

Build intervention plans

Design executive reviews

Execute executive reviews

Develop retention strategy

Accurately forecast churn risk

Develop mitigation plans

Drive inbound expansion deals

Build commercial plays

Own client-facing narrative

Track client commitments

Hold internal teams accountable

How You'll Work.

Team & Collaboration

Collaboration with Account Executives; Collaboration with Product; Collaboration with Engineering; Collaboration with Support

Communication Scope

Executive business reviews; Client communication

Full Job Description

About Behavox Behavox is shaping the future for how businesses harness their most important raw material - data. Our mission is bold: Organize enterprise data into actionable information that protects and promotes the business growth of multinational companies around the world. From managing enterprise risk and compliance to maximizing revenue and value, our data operating platform presents a widespread opportunity to build multilingual, AI/ML-based solutions that activate data for every function within a global enterprise. Our approach is unique, and it’s validated by our customers who tell us to keep forging ahead because no one else is aggregating, analyzing, and acting on data to uncover opportunities or solve problems quite the way we are. We are looking for fearless innovators who have an insatiable appetite for building what no one has built before. About the Role Behavox's Strategic Account Managers own the full commercial relationship with some of the world's most complex and highly regulated financial institutions. This includes delivery outcomes, commercial performance, executive relationships, and long-term strategic growth across a portfolio of global banks, hedge funds, asset managers, and energy firms operating under the world's most demanding regulatory frameworks. Clients in this portfolio are building or strengthening unified controls frameworks that bring together communications surveillance, trade surveillance, compliant archiving, and policy management into a single, defensible control system. The Strategic Account Manager's role is to understand where each client sits on that journey, ensure Behavox is delivering against their current needs, and position the platform to serve the full scope of their controls framework over time. This requires full end-to-end ownership of the relationship, delivery, health, satisfaction, retention, and growth for every account in the portfolio, operating with a high degree of autonomy on account strategy, renewa

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