Twilio
StrategicAccountExecutive
Neural analysis suggests this role is
optimal for Senior candidates.
“Strategic Account Executive at Twilio. Skills: Strategic Account Management, Sales Strategy, Customer Growth. Develop and implement a comprehensive territory plan. Develop a winning strategy for target accounts”
What You'll Achieve.
Growing existing customers; Maximize results of growing existing customers and its business
Industry & Context.
Approximately 50% travel is anticipated
What They're Looking For.
Must Have
5+ years of combined experience in high-touch sales experience for Japanese customers with native level Japanese language communication, Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, Demonstrated track record of growth of business, growth strategy development and execution, Challenger mindset with appetite to acquire new business and customers, Record of delivering market driven results, especially to scale and enterprise customers, Capable to understand English as business level and communicate in writings
Nice to Have
Deep experience working with telecom companies, carriers, or global communications platforms, Software, SaaS, CPaaS or CCaaS experience with AI capabilities, Fluent verbal communication in English, Cloud Technology Sales - IaaS/PaaS, virtualization, security, Experience working with/at System Integrators, Resell and Value-Added resellers to drive large and broad customer coverage with external partner organizations
What You'll Do.
Develop and implement a comprehensive territory plan
Develop a winning strategy for target accounts
Execute and adjust plan and priorities to maximize results of growing existing customers and its business
Forecast the business
opportunities with expected annual run-rate business size and timing of ramping
incremental annual commitment values
strategic activations of key cross-sell product
sales funnel management
systematic follow up and discipline by utilizing SFDC and its supplement tools as source of truth for business and its pipelines
Be an active spokesperson for Twilio Mission
Corporate Story to our customers
and any external partners who collaborate
How You'll Work.
Team & Collaboration
Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them; Collaborate with marketing, solution engineerings, partner managers and product managers
Communication Scope
Native level Japanese language communication; Business level English communication (written); Fluent verbal communication in English (preferred)
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . See yourself at Twilio Join the team as our next Strategic Account Executive in Japan About the job This position plays a key role as part of the growth strategy of Twilio Japan by growing existing customers. You will be responsible for developing a strategy to grow existing customers for Twilio, through the up-sell and cross-sell, and collaborate with internal stakeholders, such as marketing, solution engineerings, partner managers and product managers. Our customers are often application owners, product managers, line of business executives, CxO’s, Head’s of invitation, omni channel and digital strategy partners. Customer industries and segments are also spread from retail, financial services, manufacturing, transportation, public sectors, independent software vendors, system integrators and fast moving technology startups Responsibilities In this role, you’ll: Develop and implement a comprehensive territory plan, winning strategy for target accounts, execute and adjust plan and priorities to maximize results of growing existing customers and its business. Collaborate with internal stakeholders, align shared goals and strategy and obtain support from them Forecast the business, includin
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