Twilio
StrategicAccountExecutive4-ISV
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“Strategic Account Executive 4 - ISV at Twilio. Skills: Strategic account management, ISV account management, Revenue growth, Gross margin growth, Gross profit growth. Manage and expand ISV customer accounts. Develop, drive, and execute account strategy”
What You'll Achieve.
Consistently deliver revenue, gross margin, and gross profit results; Consistently achieve goals
Industry & Context.
Highly analytical; Analytical account development strategy
Approximately 15% travel is anticipated, Not eligible to be hired in CT, NJ, NY, WA, PA or the surrounding areas of San Francisco, CA, Oakland, CA, or San Jose, CA
What They're Looking For.
Must Have
8 years of sales experience, 3 years dedicated to major account or strategic sales, Expertise in managing or leading quantitative, highly analytical products and solutions for customers, Accountable for relationship management, cross sells, upsells and solutions consulting, Comfortable working with business and highly technical leaders, while influencing their understanding and building supportive partnerships, Analytical account development strategy based on using data to find opportunities and prove value, Demonstrated track record of managing business forecasts and financial models, Entrepreneurial mindset with appetite to define process and build programs, Record of delivering revenue and gross profit results, especially for large-scale and enterprise customers, Excellent verbal and written communication skills, Bachelor’s Degree or equivalent years of experience
Nice to Have
Deep experience working with telecom companies, including CPAAS, SMS aggregators, carriers, or global communications platforms, Domain expertise from a highly quantitative industry such as DevOps, Fintech, advertising optimization, investment banking, security or commodity trading especially in non-standard segments, Software, SaaS, CPaas or PaaS selling experience, Experience selling through ISV partners
What You'll Do.
Manage and expand ISV customer accounts
and execute account strategy
and gross profit results
Identify new revenue opportunities within ISV account portfolio
Run a disciplined forecast
Run highly consultative sales cycles
Listen to customer needs
Generate and maintain an accurate sales pipeline and forecast
How You'll Work.
Team & Collaboration
Partner closely with other Twilio teams; Serve on a cross-functional account team with representatives from product, finance, support, and services teams; Collaborate with your team and peers to learn and share best practices
Communication Scope
Excellent verbal and written communication skills
Full Job Description
Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions! . About the job This position is needed to lead relationships with our growth and mid-market Communications platform customers who consume our messaging, voice and email services. You will be directly responsible for protecting and growing Twilio’s communications business across your assigned customers. As a Strategic Account Executive, you will drive highly analytical and consultative sales cycles with customers that are running large scale, global, competitively sourced, compliance-heavy, use case-specific businesses. This role is highly cross functional, and your success will depend on building deep partnerships across product management, finance, support, and operations. Responsibilities In this role, you’ll: Manage and expand some of our most important ISV customer accounts. Develop, drive, and execute account strategy to consistently deliver strong revenue, gross margin, and gross profit results. Partner closely with other Twilio teams to identify new revenue opportunities within your ISV account portfolio. Serve on a cross-functional account team with representatives from product, finance, support, and services teams. Run a disciplined forecast, consistently achieve goals, and presen
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