SiteMinder
Hospitality Technology
StrategicAccountDirector
Neural analysis suggests this role is
optimal for Director candidates.
“Strategic Account Director at SiteMinder. Skills: Enterprise sales, Account management, SaaS sales. Establish and grow enterprise business. Create new partnerships”
Industry & Context.
Creative problem solving
Regular travel within the region, Attend trade shows, Attend conferences, Quarterly Business Reviews with high value accounts
What They're Looking For.
Must Have
Fluent in English, Proven track record closing >$1m new business, Experience in SaaS sales, Experience in product/technology partnership management, Hotel or travel industry experience, In-depth understanding of hospitality/hotel industry, In-depth understanding of travel technology landscape, In-depth understanding of large hotel groups infrastructure
Nice to Have
Mandarin language skills, Cantonese language skills
What You'll Do.
Establish and grow enterprise business
Create new partnerships
Unlock growth within existing accounts
Acquire new Groups & Chains
Foster excellent relationships with existing clients
Understand customer goals
Formulate plans for new revenue opportunities
Deliver solutions for customer needs
Strategically manage customer solutions
Collaborate with multiple teams and stakeholders
Create winning strategy for growth
Influence internal stakeholders
Liaise with internal stakeholders
Implement plans to increase product adoption
Implement plans for service satisfaction
Implement plans for product updates
Implement plans for customer feedback
Protect revenue by ensuring term agreements
Manage contract renewal process
How You'll Work.
Team & Collaboration
Multiple internal stakeholders; Product solutioning; Onboarding; Support; Sales; Marketing; Finance; Customer Success
Communication Scope
Build rapport; Build trusted relationships; Build long-term relationships
Full Job Description
At SiteMinder we believe the individual contributions of our employees are what drive our success. That’s why we hire and encourage diverse teams that include and respect a variety of voices, identities, backgrounds, experiences and perspectives. Our diverse and inclusive culture enables our employees to bring their unique selves to work and be proud of doing so. It’s in our differences that we will keep revolutionising the way for our customers. We are better together! What We Do… We’re people who love technology but know that hoteliers just want things to be simple. So since 2006 we’ve been constantly innovating our world-leading hotel commerce platform to help accommodation owners find and book more guests online - quickly and simply. We’ve helped everyone from boutique hotels to big chains, enabling travellers to book igloos, cabins, castles, holiday parks, campsites, pubs, resorts, Airbnbs, and everything in between. And today, we’re the world’s leading open hotel commerce platform, supporting 50,000 hotels in 150+ countries - with over 130 million reservations processed by SiteMinder’s technology every year. About the Strategic Account Director role... The Enterprise team at SiteMinder is responsible for the Groups & Chains segment. We manage collections and portfolios of hotel brands as well as multi-property operators, and provide a suite of technology solutions to the Groups, including some of the largest hotel groups in the world. The core focus of this role is to establish and grow SiteMinder’s enterprise business throughout Asia, by creating new partnerships and unlocking growth within existing accounts, with special attention to the East Asia markets. In an individual contributor role, you will be joining an established and highly-performing team. You will assume responsibility for new revenue generation through acquisition of new Groups & Chains and by fostering excellent relationships with existing clients in the region. You will be an experienced
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