Block

Finance / FinServ

StrategicAccountDirector

United Kingdom Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Strategic Account Director at Block. Skills: managing high-value technical accounts, retain and grow Square's presence in the Enterprise & Mid-Market space, working with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations, identify ways to expand Square's reach with customers, manage your book, business prioritization, financial contract structuring, legal negotiations, technology strategy, ongoing account managemen”

Industry & Context.

Finance / FinServ
Problems you'll solve

finding creative ways to make Square's ecosystem work in complex, global organizations; Discover challenges and aspiration with customers within your book; Seek for opportunities to remove roadblocks and establish new processes

What They're Looking For.

Must Have

7+ years experience in account management, business development, consulting, partnerships, sales or sales engineering focused on technical products, Experience achieving revenue metric goals, In-depth experience collaborating internally with partners on complex deals or partnerships, Experience requirements gathering with customers, building business cases for feature development with products teams, while balancing expectations for both parties, Experience supporting go-to-market efforts for new products

Nice to Have

worked in Enterprise account management, business development, consulting, partnerships, sales or sales engineering, well-versed in working with and presenting to senior decision makers, including C-level executives, IT, finance and operations, experience managing projects with multiple company partners on behalf of customers

What You'll Do.

Build partnerships and establish lasting

fruitful relationships with existing customers to retain and grow our presence within enterprise grade organizations

Take full ownership of your managed book and oversee business prioritization

financial contract structuring

technology strategy and ongoing account management

Discover challenges and aspiration with customers within your book and use Square's platform and product portfolio to grow their success through up-sell and cross-sell opportunities

Partner with enterprise sales colleagues to establish and grow newly on-boarded

Be the "voice of the seller" curating analysis of product performance from your managed book and provide relevant feedback to inform for product roadmap decision-making

Identify patterns of success resulting from repeatable solutions in which you will partner with Sales peers to improve market development

Seek for opportunities to remove roadblocks and establish new processes for this start-up within Square

How You'll Work.

Team & Collaboration

work in collaboration with product, engineering, finance, implementation, marketing, legal and sales to ensure successful establishment and growth of our customers; Partner with enterprise sales colleagues to establish and grow newly on-boarded, high-value customers; partner with Sales peers to improve market development

Communication Scope

presenting to senior decision makers, including C-level executives, IT, finance and operations

Process & Methodology

managing projects with multiple company partners on behalf of customers

Full Job Description

Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn’t work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we’ve embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We’re building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. The Role The Account Management organization is looking for a tenured account manager, consultant, or sales professional with experience managing high-value technical accounts to help retain and grow Square's presence in the Enterprise & Mid-Market space across the UK. You will work with top C-level executives and technical leaders, finding creative ways to make Square's ecosystem work in complex, global organizations. You will identify ways to expand Square's reach with customers and act as an internal advocate for Square's highest-value clients. The ideal candidate will have worked in Enterprise account management, business development, consulting, partnerships, sales or sales engineering and will be well-versed

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