Storyteq
Marketing and Advertising
StoryteqImplementationTrainer
Neural analysis suggests this role is
optimal for Mid+ candidates.
“Storyteq Implementation Trainer at Storyteq. Skills: Training delivery, User adoption, Client support. Support delivery of training sessions. Facilitate training sessions”
What You'll Achieve.
Ensure users feel confident using Storyteq; Ensure users adopt new processes; Ensure users adopt new ways of working
Industry & Context.
Occasional travel required
What They're Looking For.
Must Have
Confident presentation skills, Confident communication skills, Ability to engage groups, Comfortable delivering virtual training, Comfortable delivering face-to-face training, Organisational skills, Administrative skills, Ability to manage multiple tasks, Ability to manage priorities, Willingness to work closely with cross-functional teams, Confidence in learning new technologies, Confidence in working with new technologies, Confidence in learning digital platforms, Confidence in working with digital platforms, Good working knowledge of standard IT applications, Good working knowledge of presentation tools
Nice to Have
Previous experience in training, Previous experience in learning, Previous experience in enablement, Previous experience in customer support, Previous experience in client-facing role, Experience creating presentations, Experience creating training materials, Experience creating user guides, Experience creating learning resources, Exposure to User Acceptance Testing, Supporting project delivery environments beneficial
What You'll Do.
Support delivery of training sessions
Facilitate training sessions
Adapt training approaches
Support User Acceptance Testing activities
Create supporting documentation
Assist creation of training materials
Maintain training materials
Support creation of training communications
Coordinate training communications
Help maintain training plans
Monitor learner engagement
Collaborate with consultants
Collaborate with project teams
Collaborate with stakeholders
Support project objectives
Attend project meetings
Attend delivery forums
Provide support for training queries
Provide support for user requests
Provide cross-functional support
Provide collaboration across business
Maintain internal training materials
Update internal training materials
Manage external training content
Maintain external training content
Support tracking of training activity
Support tracking of learner engagement
Support reporting of training activity
Support reporting of learner engagement
Provide updates on training progress
Provide updates on delivery activities
Use learner feedback for improvements
Use engagement insights for improvements
Identify potential risks
Identify dependencies
Identify support requirements
How You'll Work.
Team & Collaboration
Cross-functional teams; Client accounts; Platform implementations; Core Training team; Consultants; Project teams; Client stakeholders; Delivery teams; Internal stakeholders; Project teams; Account teams; Internal teams; Stakeholders
Communication Scope
Presentation skills; Communication skills
Process & Methodology
Project rollouts, Project timelines, Delivery milestones
Full Job Description
We are looking for an organised and enthusiastic individual to support the delivery of Storyteq training and user adoption activities across a range of client accounts and platform implementations. This role will sit within the Core Training team and will involve working closely with consultants, project teams, client stakeholders, and wider delivery teams to help ensure users feel confident using Storyteq and adopting new processes and ways of working. The successful candidate will support a variety of training and adoption activities, including facilitating training sessions, creating learning materials, supporting User Acceptance Testing (UAT), and helping drive engagement throughout project rollouts. The role will involve working across a mixture of clients, including supporting one high-profile global client on an ongoing basis. Travel may occasionally be required to facilitate face-to-face classroom-based training sessions and client workshops. **Key Responsibilities** * Support the delivery of engaging Storyteq training sessions for clients and internal stakeholders across a variety of projects and programmes. * Facilitate scheduled and ad hoc training sessions within both virtual and face-to-face learning environments. * Adapt training approaches to support different audiences, user roles, and learning requirements. * Support User Acceptance Testing (UAT) activities by working with consultants and project teams to create test scripts and supporting documentation. * Assist with the creation and maintenance of training materials, including presentations, user guides, videos, quick reference materials, and supporting resources. * Support the creation and coordination of training communications to aid project rollouts and user engagement. * Help maintain training plans aligned to project timelines and delivery milestones. * Monitor learner engagement and gather feedback to support continuous improvement of training delivery and user adoption. * Collaborate with
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