Giant Tiger
StoreSupervisor
Neural analysis suggests this role is
optimal for Mid candidates.
“Store Supervisor at Giant Tiger. Skills: Customer service, Team supervision, Retail operations. Ensure high customer service. Oversee day-to-day operations”
Industry & Context.
Analysis
Lift up to 18 kg, Stand and walk, Bend, twist, squat, Firm grasping, Repetitive hand motions, Reach above shoulder height
What They're Looking For.
Must Have
1-3 years retail management experience, Giant Tiger experience as a keyholder
What You'll Do.
Ensure high customer service
Oversee day-to-day operations
Train and communicate policies
Complete ordering and replenishment
Supervise team within departments
Ensure execution of GT System
Provide recommendations based on analysis
Lead merchandising efforts
Follow best practices for receiving
Prepare for inventory management
Participate in inventory counts
Provide input to scheduling
Resolve customer complaints
Engage with local community
Support store manager on tasks
Ensure health and safety policies
Keep checkout area clean
Ensure loss prevention best practices
Ensure compliance when selling tobacco
Ensure compliance when selling lottery
How You'll Work.
Team & Collaboration
Cross-functional supervision
Communication Scope
Interpersonal skills
Full Job Description
**Who We Are:** At Giant Tiger, our mission is simple: help Canadians save more every day. We’re a Canadian institution rooted in our communities and built on 60+ years of success. Our store teams are the heart of our mission, making sure every customer has a great experience and finds the products they need at the right price. We’re looking for friendly, motivated people who enjoy helping people and being part of a team — this posting represents a current opportunity at Giant Tiger. **Job Title** Store Supervisor (Full-Time) **About This Role:** **What You’ll Be Doing:** * Ensuring a high level of customer service, for assigned departments * Oversee the day-to-day operations; * Training and Communicating policies and procedures to department Associates on a daily basis; * E.g. SKU, pricing issues, printing signs, labels, operating the RF unit; * Complete ordering and replenishment of merchandise; * Supervising a team within the assigned departments while ensuring cross-functional collaboration; * Ensuring execution of the GT System (policies, procedures, standards) by all Associates; * Takes appropriate action and provides recommendations based on analysis of assigned area; * Leads merchandising activities; * Following the best practices when receiving and processing merchandise; * Prepare and participating in inventory management activities (e.g. cycle counts); * Provide input to the Store Owner/Manager into scheduling and quantification; * Resolving customer complaints quickly and professionally; * Opening and closing the store on a rotating basis; * Actively involved and connected with the store’s local community; * Supporting the store owner/manager on additional tasks and projects; * Ensuring health and safety policies and guidelines are followed; * Ensuring the checkout work area is kept clean and organized; * Ensuring Loss prevention best practices are followed; * Ensuring compliance of all policies when selling Tobacco and Lottery. **What You’ll Bring:** *
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